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L2/L3 Server Support Engineer (6-9 yrs)

6-9 years

L2/L3 Server Support Engineer (6-9 yrs)

Coforge

posted 2mon ago

Job Role Insights

Flexible timing

Job Description

Role : Server Support Engineer (L2 & L3).

Location : Chennai.

Experience : 6+ Years.

Roles and Responsibilities :

- Provide Level 2 and Level 3 support for Windows-based servers, ensuring high availability, reliability, and performance.

- Manage and troubleshoot server issues, including hardware, operating system, and application-related problems.

- Administer and support Azure Active Directory (Azure AD), including identity and access management, group policies, and role-based access control.

- Perform server patching, updates, and maintenance tasks to ensure compliance with security standards.

- Monitor server performance and proactively address potential issues using appropriate tools and methodologies.

- Configure and maintain server backups, disaster recovery solutions, and failover mechanisms.

- Collaborate with cross-functional teams to address escalated issues and implement solutions for complex problems.

- Document incidents, resolutions, and operational procedures to ensure knowledge transfer and continuous improvement.

- Participate in capacity planning, system upgrades, and server migrations to meet business needs.

Mandatory Skills :

- Windows Server Administration : Expertise in managing and troubleshooting Windows Server environments (2016/2019/2022).

- Azure Active Directory (Azure AD) : Proficiency in configuring and managing Azure AD, identity synchronization, and integration with on-premises AD.

- Server Support (L2 & L3) : Hands-on experience in diagnosing and resolving escalated server and system-related issues.

- System Monitoring Tools : Familiarity with tools such as Microsoft System Center Operations Manager (SCOM), SolarWinds, or equivalent.

- Backup and Recovery : Experience with backup solutions like Veeam, CommVault, or Azure Backup.

Desired Skills :

- Knowledge of virtualization platforms such as VMware or Hyper-V.

- Familiarity with cloud platforms (Azure, AWS) and hybrid environments.

- Scripting experience (PowerShell or Bash) for automation and task optimization.

- Understanding of ITIL processes for incident, problem, and change management.

- Strong communication and interpersonal skills for team collaboration and end-user support.


Functional Areas: IT Hardware & Telecom

Read full job description

Prepare for Server Support Engineer roles with real interview advice

Top Coforge Server Support Engineer Interview Questions

Q1. Reverse a String Problem Statement Given a string STR containing characters from [a-z], [A-Z], [0-9], and special characters, determine the ... read more
Q2. Write a program to get a employee list whose salary is greater than 50k and grade is above from A, Use Java 8 stream to get the list
Q3. Q1 why and when we have to use Inheritance . Q2 difference between fail safe and fail fast iterator Q3 Real life use Application of Linklist ... read more
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What people at Coforge are saying

5.0
 Rating based on 1 Server Support Engineer review

Likes

Nice company for work

  • Salary - Good
  • +6 more
Dislikes

Not move another project

Read 1 Server Support Engineer review

Server Support Engineer salary at Coforge

reported by 6 employees with 3-10 years exp.
₹3.5 L/yr - ₹5 L/yr
At par with the average Server Support Engineer Salary in India
View more details

What Coforge employees are saying about work life

based on 4.8k employees
55%
84%
66%
78%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Coforge Benefits

Submitted by Company
Flexible choice of pay components
Company Paid Mediclaim, AD&D and life
Higher Education Sponsorship
Wedding allowance, Investment seeding for child birth, Executive health checkups
Submitted by Employees
Cafeteria
Gymnasium
Work From Home
Soft Skill Training
Health Insurance
Free Transport +6 more
View more benefits

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Coforge Hyderabad / Secunderabad Office Location

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Hyderabad/Secunderabad, Telangana Office
8th Floor, D.No.2-9/90/1/AUC/8F AU Infinium, Situated at Sy. No.90/1 Hyderabad/Secunderabad, Telangana
500032

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