Head - Collection & Billing

Job Summary:

The Collection and Billing Head is responsible for overseeing the organization's billing operations and accounts receivable processes. This role ensures timely and accurate invoicing, effective collection strategies, and adherence to financial policies to maintain healthy cash flow and minimize bad debts.

Key Responsibilities:

Billing Management:

Oversee the end-to-end billing process, ensuring accuracy and timeliness.

Develop and implement billing policies and procedures to enhance efficiency.

Coordinate with internal departments to resolve billing discrepancies.

Ensure compliance with financial regulations, tax policies, and company guidelines.

Monitor and optimize the invoicing system for seamless operations.

Collection Management:

Develop and execute collection strategies to reduce outstanding receivables.

Monitor aging reports and follow up on overdue payments.

Build and maintain strong relationships with clients to facilitate timely payments.

Implement and enforce credit policies to minimize risk and bad debts.

Collaborate with legal teams on escalated collection issues.

Financial Reporting & Analysis:

Generate reports on billing accuracy, collection efficiency, and outstanding accounts.

Analyze trends in receivables and provide insights for process improvement.

Present periodic reports to senior management with recommendations for optimization.

Team Leadership:

Lead and mentor the billing and collection team to achieve organizational goals.

Conduct training sessions to enhance team performance and compliance awareness.

Establish performance metrics and monitor the teams effectiveness.

Required Qualifications & Skills:

Education: Bachelor's/master’s degree in finance, Accounting, or a related field.

Experience: Minimum 8-10 years of experience in billing, collections, and accounts receivable management.

Strong understanding of financial regulations, credit policies, and risk management.

Proficiency in financial software and ERP systems.

Excellent communication, negotiation, and problem-solving skills.

Leadership experience with a proven ability to manage and develop teams.

Preferred Qualifications:

Experience in handling high-value transactions and enterprise-level clients.

Knowledge of industry-specific billing and collection practices.

Work Environment & Benefits:

Competitive salary with performance-based incentives.

Health insurance, retirement plans, and other benefits.

Opportunity for career growth and professional development.