Business Integration Specialist - CRM Implementation (4-5 yrs)

Job Title : Business Integration Specialist

Location : Remote

Company : Cloudify Solutions Pvt Ltd

Company Description :

Cloudify Solutions Pvt Ltd leads in process optimization and automation, aiding businesses in their digital transformation journey through detailed analysis, implementation of cloud-based systems, and strategic technology integration. We specialize in Automation and System Integration, guaranteeing seamless connectivity across software systems. Our Marketplace by Cloudify delivers a comprehensive platform for boundless business automation opportunities, simplifying workflows and saving resources. As a recognized expert in custom integrations, we empower businesses with the necessary tools and resources to achieve their automation objectives.

Join us on a path filled with growth, innovation, and success, where collaboration, continuous learning, and cutting-edge technology are the foundation of our culture.

Job Description :

Position Overview :

The Business Integration Specialist at Cloudify Solutions plays a crucial role in linking our clients' business needs with our sophisticated software solutions. This position is designed for individuals who have a deep understanding of business processes and are experts in SaaS products, particularly in the domains of CRM, accounting, and e-commerce platforms. Your role is vital in driving our clients towards operational efficiency and streamlined workflows through our proprietary platform, Lighthouse, for custom integrations.

Key Responsibilities :

- Engage with clients to deeply understand their business processes, objectives, and challenges, converting these insights into actionable integration and automation strategies on our Lighthouse platform.

- Recommend and integrate suitable SaaS solutions for CRM, accounting, and e-commerce to optimize client workflows.

- Utilize knowledge of process automation to design and implement effective solutions through Lighthouse.

- Oversee the project process end-to-end, from gathering business requirements and converting them into technical specifications to overseeing testing and ensuring thorough documentation.

- Develop detailed project documentation, including requirements, user stories, and implementation plans.

- Provide expertise in API usage, payload management, and JSON formatting for robust custom integrations.

- Collaborate with cross-functional teams for the successful delivery of projects from concept to execution and support.

Qualifications :

- Bachelor's degree in Business, IT, or a related field.

- Demonstrated understanding of business processes with an ability to identify automation opportunities.

- Strong knowledge of SaaS products, especially in CRM, accounting, and e-commerce, with a capability to recommend and integrate these systems effectively.

- Solid foundation in process automation principles, ideally demonstrated through work with iPaaS platforms or similar technologies.

- Proficiency in API usage, understanding payloads, and working with JSON for custom integration purposes.

- Excellent communication skills, capable of conveying complex technical concepts to non-technical stakeholders.

- Exceptional organisational skills, attention to detail, and the capacity to manage multiple projects simultaneously.

- Client-focused approach, dedicated to ensuring client success and satisfaction.

Benefits :

- Competitive salary.

- Comprehensive health insurance.

- Opportunity to work with cutting-edge technology and our proprietary platform, Lighthouse.

- A collaborative and dynamic work environment.

- Continuous learning and development opportunities.

- Flexible work arrangements and remote work options.