In-depth knowledge of cloud services, including Microsoft Azure and AWS, with expertise in the following: o Azure: Azure Compute (Windows and Linux), Storage (Blob, Disk), Networking (VNets, NSGs), Load Balancer, and Azure Active Directory. o AWS: EC2, S3, VPC, IAM, Elastic Load Balancer, RDS.
Strong troubleshooting skills with expertise in diagnosing and resolving issues on both Windows and Linux-based virtual machines across both Azure environments.
Proficiency with monitoring and logging tools for both Azure (Azure Monitor, Log Analytics, Application Insights) and AWS (CloudWatch, CloudTrail, AWS Config).
Knowledge of Identity and Access Management (IAM), RBAC, and cloud policies in both Azure and AWS environments.
Experience with automation and scripting tools such as PowerShell, Azure CLI, AWS CLI, and ARM Templates, CloudFormation, for resource management and automation across both platforms.
Skill Set
Experience:
4 6 years of experience in cloud or IT infrastructure support, with a focus on Azure and AWS cloud services.
Proven track record in troubleshooting and resolving cloud-based incidents in Azure and AWS environments.
Familiarity with cloud security best practices and governance across Azure and AWS platforms to ensure compliance and secure infrastructure.
Certifications:
Microsoft Certified: Azure Administrator Associate (AZ-104) or equivalent certification is preferred.
AWS Certified Solutions Architect Associate or equivalent certification is a plus.
Communication Problem Solving:
Strong problem-solving skills, with an analytical and structured approach to troubleshooting complex technical issues across multi-cloud environments.
Experience with ticketing systems such as ServiceNow, Jira, or similar, for issue tracking and resolution management.
Excellent communication skills, both written and verbal, with the ability to effectively explain complex technical concepts to non-technical stakeholders and team members.