5 Cloud Certitude Jobs

We are currently seeking a skilled Salesforce Business Analyst to join our dynamic team and help us leverage Salesforce to drive business growth and efficiency. As a Salesforce Business Analyst with 3-5 years of experience, you will be responsible for analyzing business processes, identifying areas for improvement, and implementing Salesforce solutions to meet business needs.

Roles & Responsibilities :

• Collaborate with business clients to understand their needs and gather detailed business and functional requirements. Translate business requirements into detailed Salesforce functional specifications.

• Design and propose Salesforce solutions that align with business objectives and best practices.

• Configure Salesforce features such as objects, fields, workflows, and reports.

• Collaborate with the development team to customize Salesforce using Apex, Visualforce, and Lightning components as needed.

• Develop and execute test plans to ensure the quality and functionality of Salesforce solutions.

• Assist in the deployment of Salesforce solutions, ensuring minimal disruption to business operations.

• Provide ongoing support and training to end-users, addressing any issues or questions that arise.

• Oversee data migration, integration, and maintenance to ensure data integrity and accuracy.

• Stay updated with the latest Salesforce releases, features, and best practices.

• Maintain clear and effective communication with clients throughout the project lifecycle.

• Prepare and present project updates, reports, and documentation to various audiences.

• Work with the sales team to provide pre-sales support, including product demonstrations, presentations, and RFP/RFI responses.

• Conduct discovery sessions with clients to understand their pain points and business goals.

• Assist in solution design, effort estimation, and proposal preparation.

• Act as a bridge between technical and business teams, explaining Salesforce capabilities to non-technical stakeholders.

• Provide competitive insights and suggest innovative Salesforce solutions based on industry trends.

Qualifications:

• Bachelor's degree in business, Information Technology, or related field.

• 3-5 years of experience as a Salesforce Business Analyst.

• Salesforce certifications (e.g., Salesforce Administrator, Salesforce Business Analyst Salesforce App Builder) are highly desirable.

• Strong understanding of Salesforce platform capabilities and functionalities.

Thanks & Regards

Renu Grover

HR Executive

Cloud Certitude Pvt. Ltd.,