Cimpress - Lead Data Analyst - R/SQL/Python (5-8 yrs)

Our Team : .

At Cimpress Open, we are an emerging, dynamic, and expanding team dedicated to bringing Cimpress's unique mass customization capabilities to a global audience. Our ambition is to become the "print button" of the internet, leveraging the agility of a new entity within the Cimpress powerhouse. The wider Cimpress organization comprises more than a dozen brands, collectively serving tens of millions of customers each year. Each brand offers tailored value propositions to meet the specific needs of its market.

With a decentralized structure and autonomy, Cimpress empowers these brands to stay close to their customers. Cimpress Open will build on this foundation, benefiting from and advancing it through a focus on collaboration and driving positive change. We are poised for significant growth, partnering with like-minded organizations that share our ambition to empower people worldwide to make an impression through personalized, meaningful physical products.

This role will report directly to Lars Andersen, Senior Director of Product at Cimpress Open, and collaborate with him on the organization's growth.

What You Will Do :

- Oversee Data Collection and Analysis : Manage the collection, analysis, and reporting of product data to ensure accuracy, relevance, and comprehensiveness.

- Develop Reporting Interfaces : Create and maintain dashboards and reporting interfaces for both internal and external stakeholders to track product performance, ensuring they are user-friendly and insightful.

- Provide Actionable Insights : Deliver actionable insights to inform product decisions and strategies, ensuring data-driven and evidence-based decision-making.

- Monitor Key Metrics : Keep a close watch on key performance indicators (KPIs) and other relevant metrics to identify trends, opportunities for improvement, and potential risks.

- Enable Data-Driven Decisions : Ensure the wider team makes informed, data-based decisions by providing the necessary interfaces, analyses, and training.

- Foundation for Evolving Decision-Making : Establish a strong foundation in current and future data sources to enhance the team's understanding and evolution of decision-making processes.

- Learn and grow with us : Work closely with the wider team to learn and grow as a key part of driving the business forward.

We don't believe in applying solutions purely because they worked elsewhere, but we want to raise the bar, to learn and grow for every step we take.

Required Skill Sets :

- 5+ years of experience in data analysis or a related field.

- Proficiency in data analysis tools such as SQL, Python, or R.

- Experience with data visualization tools like Looker, Tableau, or Power BI.

- Strong analytical and problem-solving skills.

- Excellent communication and presentation abilities.

- Familiarity with e-commerce and digital design software platforms is a plus.

Why You'll Love Working Here :

- Cimpress Open offers an inclusive and growth-oriented environment.

- We provide the flexibility to work remotely, fostering accountability and autonomy.

- Join us to be part of a greenfield project leveraging robust technology to achieve innovative outcomes.

- We hope to hear from you if you would like to be part of our journey.

Equal Opportunity Employer :

Vista, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, national origin, gender, age, religion, sexual orientation, or marital status.

About Us :

As an e-commerce powerhouse, Vista is a dynamic organization that maintains an exciting, results-oriented culture. Empowering and helping small businesses is our core focus, with an emphasis on crafting customer value (and delight) through accessible, groundbreaking technology. We grow by providing opportunities for exploration, collaboration, innovation, and growth - for both our customers and our team.

Within Vista, the CARE Technology Tribe's mission is to empower Vista Customer CARE centers across the globe with a world-class platform enabling them to delight customers with more intuitive service interactions. Additionally, this platform should be able to amplify customer feedback to the business.

As we look toward the future, we envision a world where service interactions are effortless and enjoyable for both customers and agents as if they were collaborating side by side. This mission is evolving to help customers seamlessly in the website and empower CARE to be the frontline marketing and design partner for our customers.