Tele Sales Consultant

Job description

Organizational Context: CIMET provides end-to-end comparison and signup solutions for energy and telecommunication plans in a B2B and B2C environment. Serving over 25 Energy and Broadband Providers and more than 30 white label and co-branded partners, CIMET has developed a fully integrated online comparison and signup platform. CIMET's partnership with iSelect, which holds a 49% stake in CIMET Holdings, has fuelled expansion into new product lines such as Credit Cards, Home Loans, Car Loans, Personal Loans, Life Insurance, Health Insurance, and Pet Insurance. Currently, CIMET has around 200 team members across Australia, India, and the Philippines, with plans to double this number over the next two years.

Website- www.cimet.com.au

LinkedIn- https://www.linkedin.com/company/cimet/about

Position: Sales and Service Consultant (Australian Inbound/Outbound Process).

Job Type: Full-time

Job Location: Bengaluru

Shift Time: Between 5:00 AM to 2:00 PM (9 Hours)/Australian Shift 

About the job

Role Expectations: We are looking for an enthusiastic and results-driven telesales consultant to join our team in Jaipur. The ideal candidate will have expertise in outbound telesales campaigns, be proficient in English, and have experience in managing customer pipelines, especially in an overseas process.

Key Responsibilities:

• Outbound/Inbound Telesales: Conduct outbound telesales and handle Inbound campaigns to promote CIMET's services and products.
• Results Driven: Meet and exceed sales targets and performance metrics.
• Customer Pipeline Management: Manage and maintain a customer pipeline, ensuring regular follow-ups and conversions.
• Team Player: Collaborate with team members to achieve overall sales goals and contribute to a positive team environment.
• Customer Interaction: Engage with potential customers, understand their needs, and provide appropriate solutions.
• Proficiency in English: Communicate effectively with customers and team members in both written and spoken English.
• Shift Timing: Work the shift from 5 am to 2 pm (9-hour shift)/Australian Shift. 

Experience and Skills:

• Experience: Proven experience in outbound telesales campaigns, preferably with overseas customers.
• Sales Acumen: Strong sales skills with a track record of achieving targets and earning commissions.
• Communication: Excellent written and spoken English communication skills.
• Customer Management: Experience in managing a customer pipeline and ensuring high conversion rates.
• Teamwork: Ability to work effectively as part of a team and contribute to team goals.
• Results Orientation: Highly motivated and driven to achieve results and earn uncapped commissions.

Preferred Qualifications:

• Experience in telesales campaigns targeting overseas markets.
• Familiarity with CRM software and sales tracking tools.
• Strong organizational skills and attention to detail.
  

Benefits:

• Health insurance
• Paid sick time
• Paid time off
• Provident Fund
• Performance bonus
• Gratuity Benefits