Head of Software Engineering - International Health CAPS Platform

Overview
Cigna International Health is initiating a project to develop a cutting-edge global healthcare CAPS (Core
Administrative Processing Solutions) platform to bolster the expansion of our health businesses across
the globe. We re actively seeking accomplished leaders to champion our vision and steer us towards
execution of successful CAPS Modernization strategy.
We are seeking an experienced and visionary Head of Software Engineering to lead our software
development teams in creating high-quality global Healthcare CAPS platforms. The ideal candidate will
drive the technical strategy, lead engineering teams, and ensure successful delivery of software
solutions aligned with business goals. Candidate is also responsible for maintenance and support of
the platform.

Responsibilities
Technical Leadership:
o Provides direction for and is responsible for the output of multiple disciplines within
Application Development.
o Defines and implements the software engineering strategy, ensuring that it aligns
with the overall business and product objectives.
o Owns the application development capability for our CAPS platforms aligned with
the product vision as defined by the Global Healthcare CAPS product owner
o Approves applications development policies, standards and procedures
Team Leadership:
o Lead, mentor, and manage software development teams, fostering a culture of
innovation, automation, collaboration, and excellence.
o Responsible for career development, performance management, and pay
determination and communication to staff.
o Work with Global Healthcare CAPS Product Owner to ensure software development
capacity matches product priorities and strategy
Project Delivery:
o Oversees the execution of software projects, ensuring they are delivered on time,
within budget, and meet quality standards.
o Approves proposed project plans and application designs to ensure projects are
aligned with standards and IT strategy
o Allocates appropriate resources to ensure that projects are completed within
committed time and budget and are integrated with other software applications.
Manage Risks and Issues.
Architecture and Development: Partnering with the Product Chief Architect, Guide the
software architecture, design principles, and development processes to ensure scalable,
secure, and efficient solutions.
Operational Efficiency: Oversee implementation of DevSecOps to Streamline processes, tools,
and workflows to optimize engineering operations and enhance productivity.

Requirements
Experience:
o Proven experience (10+ years) in a leadership role within software development for
commercial software products, with a strong technical background.
o Experience building SaaS Products.
o Experience with Agile methodologies.
Technical Acumen: In-depth knowledge of software development methodologies, source
code management strategies, design patterns, DevOps, automation, and best practices.
Technologies covered: In-depth experience of implementing software using Microsoft .Net
Framework, C#.Net, web based and javascript technologies ( nodejs, Angular, React), Mobile
technologies, API Gateways, Oracle Database
Leadership Skills: Exceptional leadership, mentoring, and communication skills to guide and
inspire technical teams.
Strategic Thinking: Ability to align technical strategies with business objectives and market
demands.
Education: Bachelor s or Master s degree in Computer Science, Software Engineering, or a
related field.
Domain expertise: Strong understanding of Health Insurance domain with experience in
managing and developing Claims and policy administration platforms. Exposure to both
Individual and Group health plans is a distinct advantage.
Global and regulatory landscapes: Strong understanding and experience of working practices
across multiple geographies. Experienced with regional nuances such as tax rules, regulatory
interfaces, multi-currency, multi-language etc
Contributes to establishing strategic goals across the function. Possesses significant freedom
to act in the short term.
Makes decisions, often based on limited information, that have a long-term impact across the
function.

About The Cigna Group