AmbitionBox
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
All Filters
36 CignaTTk Health Insurance Jobs
Administrative and Queue Management Specialist
2-5 years
Bangalore / Bengaluru
1 vacancy
Administrative and Queue Management Specialist
CignaTTk Health Insurance
posted 8d ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Accurately assess and categorize cases based on their nature and urgency.
- Sorting and allocation of claims first hand ensuring they are accurately assigned.
- Classification of data and support with reporting to line manager.
- Route cases to the correct queues within the queue management system.
- Ensure efficient and timely case assignment to the appropriate customer service and claim s handlers.
- Identify and escalate any potential SLA breaches across various queues.
- Monitor case volume and workload within the operational queues.
- Maintain accurate and up-to-date records within the system.
- Collaborate effectively with Team leaders and sites leads across all GIH sites
- Identify opportunities for process improvement within the Queue management workflow.
- Participate in team meetings and contribute to discussions on improving team efficiency and effectiveness.
Employment Type: Full Time, Permanent
Read full job descriptionCignaTTk Health Insurance Interview Questions & Tips
Prepare for CignaTTk Health Insurance roles with real interview advice
What people at CignaTTk Health Insurance are saying
What CignaTTk Health Insurance employees are saying about work life
CignaTTk Health Insurance Benefits
Health Insurance 
Job Training 
Soft Skill Training 
Education Assistance 
Cafeteria 
Compare CignaTTk Health Insurance with
ICICI Lombard General Insurance Company
HDFC Ergo General Insurance
Star Health & Allied Insurance
Care Health Insurance
Niva Bupa Health Insurance Company
Bajaj Allianz General Insurance
United India Insurance Company
The New India Assurance Co.
Tata AIG
Cholamandalam MS General Insurance
Bharti AXA Life Insurance
Future Generali India Life Insurance
Medi Assist India
MetLife
Aditya Birla Health Insurance Co
IndiaFirst Life Insurance
Edelweiss Life Insurance
Shriram General Insurance
Aviva Life Insurance India
Royal Sundaram General Insurance
Similar Jobs for you
