Test Delivery Lead

Position Overview:

We are seeking an experienced and proactive Test Delivery Lead to oversee the quality assurance process within our Quality Engineering function in IH Technology. The ideal candidate will play a key role in ensuring the delivery of high-quality software by driving collaboration with Scrum team members, optimizing testing practices, and embedding quality into every stage of the development lifecycle.

Key Responsibilities:

• Define and implement a comprehensive testing strategy that aligns with agile principles in coordination with Test Enabling Function Leads.

• Lead and mentor a distributed team of manual and automation testers in Functional and Non-Functional Testing areas in alignment with business goals.

• Drive agility, productivity, quality and cost effectiveness of testing services within Value Streams in collaboration with the Product Managers, Development Leaders, Architects CIOs and Release Train Engineers

• Actively participate in PI planning, and retrospectives to integrate testing with development processes.

• Coordinate testing efforts across multiple Agile Release Trains to maintain consistency and efficiency.

• Manage the testing lifecycle, including test strategy, test scenarios/cases design, execution, defect tracking, and reporting.

• Implement and monitor performance, security, and API testing as part of the testing strategy.

• Drive the adoption of test automation and continuous testing practices within CI/CD pipelines.

• Partner with developers to implement shift-left testing practices and test-driven development (TDD).

• Establish right sized team with appropriate skills at optimum cost across Value Streams

• Work with the stakeholders and drive continuous improvement mindset

• Ensure test coverage across all functional and non-functional aspects of the software.

• Identify, prioritize, and mitigate risks and issues affecting the delivery of quality software.

Required Qualifications:

Educational and Experience Requirements:

• Bachelors or Master s degree in Engineering, Information Technology, or a related field.

• 15 years testing experience covering all aspects Manual and Automated testing in functional and non-functional context

• Must have 5 years of experience of leading large and distributed testing teams (50+ FTEs)

Technical Skills

• Extensive experience with test automation tools (e.g., AccelQ, Selenium, UFT, Cypress, JUnit) and frameworks.

• Strong knowledge of CI/CD tools such as Jenkins, GitLab CI, or Azure DevOps.

Agile and DevOps Expertise

• In-depth understanding of agile methodologies, including Scrum, Kanban, and SAFe.

• Proven ability to integrate testing processes within DevOps pipelines.

Leadership and Collaboration

• Excellent interpersonal and leadership skills, with the ability to foster collaboration across cross-functional teams.

• Experience mentoring and developing QA professionals in agile settings.

• Strong communication skills to liaise effectively with both technical and non-technical stakeholders.

Certifications (Preferred but not mandatory)

• ISTQB Advanced Level Test Manager or equivalent.

• Certified Scrum Master (CSM) or SAFe Agilist certification.

• Certifications in testing tools or cloud platforms (e.g., AWS, Azure).

Personal Attributes:

• Passion for quality and continuous improvement.

• Ability to thrive in a fast-paced, dynamic agile environment.

• Proactive problem-solving skills with a focus on collaboration and results.

Comfortable in working with C Level stakeholders

About The Cigna Group

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.