Business Development Executive

Main Duties & Responsibilities

Prospecting

• Use online databases and personal contacts to find potential clients and find relevant address/ key person/ Contact details at Modern trade Retail (large format retail stores, exports buying agencies, corporate gifting opportunities)
• Participate in networking events & exhibitions to compile potential clients list
• Keep updated with industry happenings and connect with relevant consultants, agents or influencers receive relevant referrals
• Compile all leads accumulated through above activities
• Initiate dialogue with new connections with a view to set-up meetings for business opportunity discussion

Negotiation & Closure

• Attend to the new enquiry received and understand the buyers requirement
• Send suitable product catalog to the buyers
• Solve customer queries regarding the product by providing technical information with the help of QC team and Ankit (in case of escalation)
• Meet customers for discussion and negotiation and make efforts to close the order
• Send Customer Empanelment Form to customers with a copy to Sales Coordination team (For new customers)

After Sales Service

• Maintain relationships with clients through telephone calls, emails, personal visits
• Take feedback and attend to all issues related to sales, marketing and deliveries
• Introduce Credit Control Executive to the customers representative and ensure regular payment collections are handled by Credit Control Executive
• Take charge of overdue payments wherever necessary
• Handle complaints from customers related to quality and forward the same to QC team for resolution
• Facilitate after sales service and ensure that the issue is resolved

Reports & Documentation

• Prepare daily, weekly & monthly sales reports
• Update CRM

Promotion & Marketing Assistance

• Assist the marketing team in preparation of catalogues and/or any other sales and promotional material
• Assist marketing team in various marketing campaigns – email blasts, workshops, seminars, exhibitions
• Give feedback received from clients and the marketplace about products and services to Management/Marketing team thereby resulting in marketing campaigns
• Keep updates about competitor products and services and share information about the same to Management team thereby resulting in product development/sales strategy development

Note: JD is indicative and not exhaustive. You may be given additional responsibilities, as per business needs and new challenges to work on to enhance your role – which will be appropriately appreciated. Also, teamwork is an important part of our culture and it is important to help each to grow together