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133 Chat Support Jobs in Noida

Chat Process Executive

1-3 years

₹ 2.5 - 3.5L/yr

Noida, Ghaziabad, Delhi/Ncr

10 vacancies

Chat Process Executive

TELUS Digital

posted 28d ago

Job Description

Role & responsibilities :


  • Should be handling multiple chats 2-3 at the same time.
  • Answer a wide range of inquiries and solve a wide range of customer service issues and problems.
  • This job has a highly regimented schedule and requires a full day of assisting customers.
  • Strong customer service skills including diplomacy and the art of diffusing tense situations are required.
  • Processing customers orders and ensuring its accuracy and completion. Participating in continuous training sessions and sharing best practices.
  • Show good oral and written skills for call escalation via call sheet completion or call escalation.

Contact Sudiksha@9266453700


Preferred candidate profile :


  • Educational Qualification: Any management Graduate.
  • Work Experience: Minimum 1 year of experience in customer service in financial /banking non voice process (International BPO Only).
  • Excellent communication in English.
  • Should be comfortable in night shifts and rotational week offs.
  • Ability to model the incorporate value of respect, courage, passion, teamwork and integrity.
  • Working Model : 24*7 (work from Office).

Perks and benefits :


  • Salary Range : Up to 3.45 LPA.
  • Medicare Facility (free online consultation with Doc).
  • Location : Noida Sector 135.
  • Free pick up and drop facility will be provided within 35 Kms

Employment Type: Full Time, Permanent

Read full job description

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What people at TELUS Digital are saying

5.0
 Rating based on 1 Chat Process Executive review

Likes

The work environment of Telus is so so amazing it's being more than 1 year I am working with Telus the environment and collogue are like family. Working here is like fun even on ever Friday or festivals Telus do organise many things to participate and get abundance of pleasure ❤️ and enjoying the days of festivals is like actually festival

  • Salary - Excellent
  • +4 more
Dislikes

Only shift will change in every 3 months that hampers sometime

Read 1 Chat Process Executive review

Chat Process Executive salary at TELUS Digital

reported by 1 employee with 1 years exp.
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₹4 L/yr - ₹5.2 L/yr
70% more than the average Chat Process Executive Salary in India
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