Field Service Engineer

Roles and Responsibilities:

• Administer test, trouble shoot and repair electronics to the component level.
• Understand and read schematics.
• Mechanically assembly and disassemble new and existing equipment
• Perform and operate on test equipment and solder equipment when needed.
• Create, develop and continuously improve SOPs pertaining to the PTS and MCS machines.
• Able to analyze situations and apply own judgment when accessing mechanical problems, independently.
• Coordinate scheduling and support department personnel in the absence of the PTS Engineer.
• Responsible for proficiency in all SOPs in areas of responsibility.
• Responsible for documentation as required by company policy
• Support and serve as second back-up to Technical Services by loading software, calibration of new equipment and ensuring proper packaging of new equipment.
• Perform and assess data entry in software program in order to track machine repairs.
• Interpret past repairs on PTS and MCS machines, historically, in order to resolve and diagnosis new machine issues.
• Perform all other related duties as assigned.

Desired Candidate Profile:

The following are minimum requirements related to the Field Service Engineer position.

Qualification : Diploma/ Bachelors degree in ECE/ ICE/ ETC/ EEE/ Electronics or other related field

Bachelors / Masters degree or equivalent in computer science, or an engineering discipline.

Experience : 2 to 5 years

Must possess excellent communication skills.

Proficient in the use of standard office computer applications (word processing, spreadsheets, presentations, e-mail).

This position requires travel

Candidates must have a fairly good technical background.

Must possess a positive attitude and a team player.

We're seeking a self-motivated person who can operate with minimal oversight and cover all regions. You will be seen as an official representative of Charles River and will be an integral part of the success of the organization.