NetSuite Business System Analyst

About Us

With electric vehicles expected to be nearly 30% of new vehicle sales by 2025 and more than 50% by 2040, electric mobility is becoming a reality

ChargePoint (NYSE: CHPT) is at the center of this revolution, powering one of the worlds leading EV charging networks and a comprehensive set of hardware, software and mobile solutions for every charging need across North America and Europe

We bring together drivers, businesses, automakers, policymakers, utilities and other stakeholders to make e-mobility a global reality

Since our founding in 2007, ChargePoint has focused solely on making the transition to electric easy for businesses, fleets and drivers

ChargePoint offers a once-in-a-lifetime opportunity to create an all-electric future and a trillion-dollar market

At ChargePoint, we foster a positive and productive work environment by committing to live our values of Be Courageous, Charge Together, Love our Customers, Operate with Openness, and Relentlessly Pursue Awesome

These values guide how we show up every day, align, and work together to build a brighter future for all of us

Join the team that is building the EV charging industry and make your mark on how people and goods will get everywhere they need to go, in any context, for generations to come

Discover what its like to help build the fueling network of the future check out our Engineering Blog

Reports To

Senior Manager Business Systems

What You Will Be Doing

Responsibilities

As a NetSuite Business Systems Analyst, youll play a crucial role in an organization by utilizing your expertise in both business processes and the NetSuite software platform

Their primary responsibilities typically include:

System Analysis: Analyzing business requirements and processes to identify how NetSuite can be leveraged to meet the organization's needs

Implementation and Customization: Configuring and customizing NetSuite to align with business processes, which may involve setting up workflows, custom fields, forms, and reports

Integration: Collaborating with IT teams to integrate NetSuite with other systems and applications used within the organization

Troubleshooting and Support: In addition to core solutioning responsibilities, you may need providing technical support, addressing user issues, and troubleshooting system problems related to NetSuite on need basis

Training and Documentation: Conducting training sessions for end-users to ensure they understand how to effectively use NetSuite and creating documentation for processes and procedures

Continuous Improvement: Identifying opportunities for improvement in system functionalities, performance, and user experience

System Upgrades and Maintenance: Managing upgrades, updates, and patches for NetSuite to ensure the system is up-to-date and functioning optimally

Data Management: Overseeing data integrity, ensuring accurate data entry, and managing data migration processes

Business Process Optimization: Collaborating with different departments to streamline processes and workflows, utilizing NetSuite's capabilities effectively

Project Management: Leading or participating in projects related to NetSuite implementation or enhancement, ensuring they are delivered on time and within scope

Coordinate solution and development activities with the development team

What You Will Bring to ChargePoint

NetSuite Configuration and Implementation: Configuring and customizing the NetSuite system to meet the specific needs of the organization

This involves understanding business requirements, conducting system analysis, and implementing solutions within NetSuite

Supply Chain Management: Understanding and optimizing supply chain processes within NetSuite

This includes managing inventory, procurement, order fulfillment, demand planning, and logistics

The analyst may be responsible for ensuring smooth operations, improving efficiency, and reducing costs within the supply chain

Financial Management: Utilizing NetSuite for financial functions such as accounting, financial reporting, budgeting, and financial planning

This involves understanding financial principles, ensuring accurate financial data within the system, and generating financial reports

Business Process Improvement: Analyzing existing business processes and recommending improvements or new features within NetSuite to enhance efficiency, reduce costs, and support business growth

User Training and Support: Providing training to users within the organization on how to use NetSuite effectively

Also offering ongoing support and troubleshooting for any system-related issues

Data Analysis and Reporting: Using NetSuite to extract, analyze, and present data for informed decision-making

Generating reports and dashboards that offer insights into various aspects of the business, including supply chain and financial performance

Collaboration and Communication: Collaborating with different teams, such as IT, finance, supply chain, and other departments, to gather requirements, understand business needs, and ensure that NetSuite aligns with the overall business objectives

Compliance and Security: Ensuring that NetSuite configurations and processes comply with industry standards, regulations, and security protocols, especially concerning financial data and supply chain security

System Maintenance and Upgrades: Managing system upgrades, patches, and enhancements in NetSuite to keep the system up-to-date and functioning optimally

Documentation and Best Practices: Documenting configurations, processes, and best practices for using NetSuite effectively

This documentation aids in training, troubleshooting, and maintaining the system

Requirements

Bachelors degree in IT, Business, Finance, or a related field

3-5+ years of experience as a NetSuite Administrator or similar role with Supply Chain and Finance functional knowledge

Strong understanding of supply-chain/order fulfillment functions in NetSuite

Strong understanding of accounting principles and financial processes

Excellent problem-solving and analytical skills

Strong communication and interpersonal skills

Ability to work collaboratively in a cross-functional team

Proactive and self-motivated with a focus on continuous improvement

Ability to work with a global team in business and within the bizapps

Be the bridge and coordinate project enhancement between business ops and development

Excellent analytical and problem-solving abilities, with attention to detail and a commitment to delivering high-quality solutions

Working knowledge of 3PL warehouse operations and integrated logistics systems is a big plus

Salesforce and quote to cash functional knowledge is highly preferable

Availability to lead project discussions within EU and US time zone (untill 12 noon Pacific Time) as needed

Location

India Gurgaon or Bangalore

We are committed to an inclusive and diverse team

ChargePoint is an equal opportunity employer

We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status

If there is a match between your experiences/skills and the Company needs, we will contact you directly

ChargePoint is an equal opportunity employer

Applicants only Recruiting agencies do not contact