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Chandigarh University

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4.2

based on 1.1k Reviews

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129 Chandigarh University Jobs

Customer Care Executive

Chandigarh University

 · 

4.2

 based on 1.1k Reviews

0-3 years

Mohali

1 vacancy

Customer Care Executive

Chandigarh University

posted 7mon ago

Job Role Insights

Fixed timing

Key skills for the job

UPS Recruitment Voice Process Counselling Lead Generation Focus

+ 1 more

Job Description

An Admission Counselor plays a pivotal role in the recruitment and admission process of students into an educational institution. They serve as the primary point of contact for prospective students and their families, providing information, guidance, and support throughout the application process. The Admission Counselor represents the institution both on and off-campus, engaging with prospective students through various outreach activities and events.

J ob Responsibilities Admission Counselor-
  • Counselors should be very Clear about the pitching and they have to focus on the content of delivery.
  • Responsible for calling to generate leads & admission conversion..
  • E-Mailers: she has to send thanks email after every new visit as the same time when the executive shares the email immediately after the visit updated in Whats App group.
  • Converting leads into successful admissions.
1. Effective and Timely Follow-ups.
2. Handle Different students inquiries.
3. Make calls, follow ups & ownership
4. Always Maintain Good Telephone Etiquettes.
5. Punctuality.
6. Respond to Students inquiries proactively.
7. Provide product and information to students.
8. Route calls to appropriate resources in case of escalation.

Employment Type: Full Time, Permanent

Read full job description

Prepare for Customer Care Executive roles with real interview advice

What people at Chandigarh University are saying

1.0
 Rating based on 1 Customer Care Executive review

Likes

My 8 month experience was very bad in cu. totally demotivated environment in counselling department. No one supportive in that department.. all time hit for target and admissions.. hod are always mentally torched. No salary hike.no bonus

Dislikes

Demotivated environment.

  • Salary - Bad
    • +6 more
Read 1 Customer Care Executive review

Customer Care Executive salary at Chandigarh University

reported by 1 employee with 6 years exp.
₹3.2 L/yr - ₹4.1 L/yr
44% more than the average Customer Care Executive Salary in India
View more details

What Chandigarh University employees are saying about work life

based on 1.1k employees
75%
58%
68%
97%
Strict timing
Monday to Saturday
No travel
Day Shift
View more insights

Chandigarh University Benefits

Cafeteria
Job Training
Soft Skill Training
Work From Home
Gymnasium
Child care +6 more
View more benefits

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Chandigarh University Mohali Office Location

View all
Mohali  (1)
Mohali Office
NH-95 Chandigarh-Ludhiana Highway, Mohali, Punjab (INDIA) General Helpline No:+91-160-3051003 Toll Free: 1800 200 0025 Mohali

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