Receptionist Administrator

Job Overview: We are seeking a friendly, organised, and proactive FEMALE individual to serve as our Reception & Back Office Support. This role is crucial in ensuring our YOGA studio runs smoothly and our members have an exceptional experience. The ideal candidate will be the first point of contact for our members and will handle various administrative tasks to support the overall operations of the studio.

Location for job:- Kasavanahalli, Sarjapur Road as offline only.

Key Responsibilities:

• Reception Duties:
• Greet members and visitors with a warm and welcoming attitude.
• Answer phone calls and respond to emails promptly and professionally.
• Assist members with class bookings, memberships, and any inquiries.
• Manage check-ins and ensure all members have signed in before classes.

Administrative Support:

• Maintain accurate records of member information and attendance.
• Process payments and manage financial transactions.
• Assist with scheduling and coordinating classes and events.
• Handle inventory management and order supplies as needed.

Customer Service:

• Provide information about the studios offerings, schedule, and policies.
• Address member concerns and resolve issues in a friendly and efficient manner.
• Foster a positive and inclusive atmosphere within the studio.

Operational Support:

• Ensure the studio is clean, organised, and well-maintained.
• Support instructors with class preparations and studio setup.
• Assist with marketing and promotional activities, including social media posts and newsletters.

Qualifications:

• Previous experience in a customer service or administrative role is preferred.
• Excellent communication and interpersonal skills.
• Strong organisational abilities and attention to detail.
• Proficiency in basic computer skills and office software (e.g., MS Office, email).
• Ability to multitask and manage time effectively.
• A positive attitude and a passion for wellness and yoga.

Benefits:

• Competitive salary and benefits package.
• Complimentary yoga classes and discounts on studio services and products.
• Opportunities for professional growth and development within the wellness industry.Role & responsibilities