Senior System Engineer

Department: RSG

Reports to: First Level Manager, Indian Development Centre

Job Description:

The Senior System Engineer will have expertise in managing both Linux and Windows environments, along with hands-on experience in containerization technologies such as Kubernetes and Docker. Proficiency in Ansible for automation and configuration management is essential. This role is critical in ensuring the seamless operation, deployment, and maintenance of our IT infrastructure.

The ideal candidate has to oversee and participate with the installation, monitoring, maintenance, support, optimization and documentation of all network hardware and software. This includes managing multiple projects, planning network technology roadmaps and configuring/optimizing network services both internally and those integrated with Internet-based services

Job Responsibilities:

Manage, maintain, and monitor Linux and Windows servers to ensure high availability and performance.
Perform system upgrades, patches, and performance tuning for both operating systems and DBA servers.
Deploy, manage, and troubleshoot containerized applications using Kubernetes and Docker.
Design and implement Kubernetes clusters to ensure scalability, security, and reliability.
Develop and maintain Ansible playbooks for automation of repetitive tasks, configuration management, and system provisioning.
Implement security best practices for both Linux and Windows environments.
Set up and manage backup and disaster recovery solutions for critical systems and data.
Work closely with development teams to support CI/CD pipelines and troubleshoot application issues.
Manage VM Ware in a high availability environment with Disaster Recovery
Good experience in RAID & Firewall
Maintaining and managing SQL database server support
Experience with scripting languages Unix/Shell, Bash or PowerShell
Assist Quality Assurance with testing program changes, new releases or user documentation and support new product release activities that include testing customer flows
Must have the ability to work a flexible schedule and is required to participate in on-call rotation, which includes different shift timings, weekends, and holidays
Work across multiple time zones with remote team members
Perform other duties as deemed necessary to provide quality service to the clients

Experience and Skills Required:
Minimum 5+ years of experience in Linux and Windows administration
3 years of experience in VM Ware in a high availability environment with Disaster Recovery
Good experience in RAID & Firewall
2+ years of experience in SQL database server support
Ability to quickly acquire an in-depth knowledge of multiple custom applications
Experience in setting up IT policies based on best practices and monitoring them
Experience in shell scripting and automating tasks
Experience in hardware and software monitoring tools
Experience in administration and best practices for Apache and Tomcat
Experience in handling Cisco router and firewall configurations and management
Working knowledge on SQL Server, Oracle and other RDBMS databases
Ability to handle and manager multiple priorities
Must be proactive and possess strong interpersonal, communication and organization skills
Must possess excellent written and verbal presentation skills
Must be self-motivated

Academics:
Bachelor's / Master's degree (or equivalent) in computer science or related field or equivalent experience.