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18 Centrik Jobs
Office 365 Analyst
Centrik
posted 6mon ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
Its fun to work in a company where people truly BELIEVE in what they are doing!
Were committed to bringing passion and customer focus to the business.
Were committed to bringing passion and customer focus to the business.
Responsibilities:
- Operate O365 ecosystem with strong focus in Messaging, Collaboration, and Unified Communications
- Apply advanced technical skills and knowledge to collect needed information and resolve issues presented by the subsidiary IT managers and end users.
- Executes service requests, operational tasks defined or not defined, maintenance, and deployment activities requiring from basic to advanced level of technical competency
- Develop and document best practices for managing the Office 365 application
- Provide advice and training to peers on various Office 365 applications
- Assist in the management and maintenance of the global Office 365 environment.
Experience (exposure):
- Total experience 3-5 yrs.
- Works in shifts covering 24x7 global IT operation
- The technologies used are as follows:
- Exchange Online, SharePoint Online, OneDrive, Office Online, OneNote, Outlook Web, Outlook Client, Teams, Teams Telephony, Yammer, Planner, Office365 licensing, Azure AD, Power BI, Power Automate, Power Apps.
- Being able to identify problems from recurring Office 365 incidents and provide resolution in a timely manner
- Collaborate with internal support groups and Microsoft support team to align on escalations and resolve complex system bugs that were reported by customers.
- Communicates with appropriate people using most effective medium whenever there is an issue or a possible outage of service. This includes notification when issue or outage has been resolved.
If you like wild growth and working with happy, enthusiastic over-achievers, youll enjoy your career with us!
Not the right fit Let us know youre interested in a future opportunity by clicking Introduce Yourself in the top-right corner of the page or create an account to set up email alerts as new job postings become available that meet your interest!
Employment Type: Full Time, Permanent
Functional Areas: IT Hardware & Telecom
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What Centrik employees are saying about work life
based on 5 employees
Strict timing
Monday to Saturday
Within city
Day Shift
Centrik Benefits
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