AmbitionBox
Search
Jobs
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
All Filters
9 Centric Software Jobs
License Administrator
2-5 years
Kolkata, Mumbai, New Delhi + 4 more
1 vacancy
License Administrator
Centric Software
posted 2mon ago
Job Role Insights
Key skills for the job
Job Description
- Adhere to established procedures for the accurate and timely creation and distribution of new licenses.
- Monitor license expirations and coordinate with Sales Operations for renewals.
- Maintain trust and integrity by only acting on authorized license distributions and diligently following procedures; proactively seek process improvements as needed.
- Verify that software products and configurations align with Centric s policies and sales order requirements prior to order fulfillment.
- Collaborate with cross-functional teams, including Cloud Operations, Sales Operations, Legal, and Revenue Operations, to ensure precise license fulfillment.
- Follow procedures to procure necessary products from third-party vendors for license fulfillment.
- Respond proactively to customer inquiries, investigating and resolving issues swiftly to ensure maximum satisfaction.
- Manage access to license records and repositories for internal staff as required.
- Ensure that all product documentation provided to customers is current and compliant with order configurations.
- Develop a strong understanding of software deliverables to ensure accurate delivery and effective troubleshooting of issues.
- Create and enable customer accounts with the appropriate order-specific products and documentation.
- Accurately log all actions taken in the licensing process.
Skills and Experience
- Bachelor s degree in Business or equivalent experience.
- Minimum of 2 years of experience with MS Office applications (Word, Outlook, PowerPoint).
- At least 2 years of customer service experience, preferably in a similar role.
- Familiarity with industry license systems, SaaS products, or Atlassian tools is a plus.
- Experience with cross-platform data synchronization projects is an advantage.
- Excellent written and verbal communication skills.
- Strong analytical and critical thinking abilities.
Preferred Qualifications
- Basic knowledge of revenue recognition rules for SaaS and software fulfillment is a plus.
Employment Type: Full Time, Permanent
Read full job descriptionCentric Software Interview Questions & Tips
Prepare for Centric Software roles with real interview advice
What people at Centric Software are saying
Centric Software Benefits
View more benefits
Compare Centric Software with
TCS
Compare
Accenture
Compare
Wipro
Compare
Cognizant
Compare
Capgemini
Compare
HDFC Bank
Compare
Infosys
Compare
ICICI Bank
Compare
HCLTech
Compare
Tech Mahindra
Compare
Genpact
Compare
Teleperformance
Compare
Concentrix Corporation
Compare
Axis Bank
Compare
Amazon
Compare
Jio
Compare
iEnergizer
Compare
Reliance Retail
Compare
IBM
Compare
LTIMindtree
Compare
Similar Jobs for you
Share an Interview