Center Manager
HDB Financial Services
posted 2d ago
Fixed timing
Key skills for the job
Role & responsibilities
Managing the process and productivity for the assigned center. • Managing a team of min 1 Collection Manager, 4 to 6 Team Manager with a team of 250 to 400 telecallers. • Conduct risk based assessments on processes in order to better determine areas of focus for internal controls. • Developing, implementing and Monitoring Compliance. • Training & developing the team on processes and collection strategies. • Maintaining MIS and weekly trackers on the quality, process and training. • Dialer management . • Works in close co-ordination with the Collection managers in delivering assigned Target
Preferred candidate profile
Perks and benefits
Employment Type: Full Time, Permanent
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Work life balance
They don’t care about the Manager level Payout
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