1 upGrad Center Head Job

Role Summary

● As the Centre Manager with a primary focus on sales, you will be responsible for driving revenue generation and achieving sales targets for student enrollments. You will lead a team of counselors and Business-to-Lead (BTL).

● Your goal will be to build a high-performance sales team, develop effective sales

● strategies, and ensure consistent business growth.

Roles & Responsibilities

• Lead and motivate the team of counselors and telecallers, setting clear sales targets and KPIs to achieve monthly, quarterly, and annual revenue goals.
• Develop and implement effective enrollment strategies to optimize lead conversion rates and achieve enrollment targets.

● Establish performance metrics and conduct regular performance evaluations, providing coaching and training to enhance the team sales skills.

• Continuously improve the sales process, identifying areas for enhancement, and implementing streamlined approaches for greater efficiency.
• Oversee the management of customer relationships, ensuring a high level of customer satisfaction and retention.
• Maximizing the conversion of leads into enrollments.
• Work closely with the marketing team to plan and execute local marketing campaigns and promotional activities to boost brand visibility and sales.
• Generate regular reports on sales performance, enrollment data, and other key metrics, providing insights to senior management for strategic decision-making.
• Ensure adherence to company policies, quality standards, and regulatory requirements within the center sales operations. Mentor and teach the content to ensure that the learners are interview ready.
• Understand the subject and develop courses to help learners meet high standards.
• Understand the content development process; work with educational content across all levels.
• Work closely with senior faculty, freelancers and global industry leaders.