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Merchant Implementation Manager
CellPoint Digital
posted 3mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
- Ensure successful implementation of the new merchant with the goal to increase the number of CellPoint Digital ambassadors within the industry
- Work closely with the merchant and various CPD teams to guarantee a high-quality project delivery
- Develop and execute an appropriate implementation plan for on-boarding, testing, and launching
- Configure the Product suite contracted by the merchant
- Provide training to a select group of the merchant s staff
- Document key learnings and collaborate with Solution and Technical engineers to streamline the integration and onboarding process
- Ensure transition of the configured client to the internal service desk team and mentor their staff so they can provide full support to the client
- Analyze and produce statistics and management reports for the leadership team
Skills you will have fine-tuned:
- Hands-on experience (1-5 years) and understanding of the eCommerce payment ecosystem and various roles/players (Payment Service Providers, payment schemes, etc.)
- Excellent communication skills whereby fluent English (written and verbal) is a must
- Coordination of end-to-end technical implementation of e-commerce payment products
- Expertise in credit card and international alternative payment solutions
- Expertise in PCI compliance and latest card schemes mandates
- Ability to simultaneously manage multiple projects and client relationships
- Knowledge of Internet and payments API related technologies including JSON, XML, HTML, CSS, and JavaScript
- Strong SQL knowledge
- You are eager to bring your unique talents and authenticity to the CellPoint Digital community
- Youre constantly curious and a lifetime learner
- You have excellent communication and relationship-building skills
- You enjoy leading and/or supporting cross-functional initiatives and projects in a team where you are empowered and accountable
- You thrive in a fast-paced environment and the challenge of managing multiple projects simultaneously while prioritizing high-return work
- You approach challenges with a solution-oriented mindset
- You are able to thrive in a remote first arrangement with a distributed organization in multiple time zones
Employment Type: Full Time, Permanent
Functional Areas: Software/Testing/Networking
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based on 9 employees
Flexible timing
Monday to Friday
No travel
CellPoint Digital Benefits
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