Manager Quality

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, youre joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We dont just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Job Description Summary
Manager Quality for Skid steer loaders - Assembly line. Primary responsibility is to govern the Integrated Management system, Caterpillar Quality management system activities and provide support for quality initiatives in facility operations, supplier quality, and materials technology. Position will ensure conformity to global quality processes defined in the Caterpillar Quality Management System (QMS), day to day management of quality resources, and ensure resources are trained and competent.

Responsibilities
Implementing quality assurance strategies, processes, guidelines and control plans which assure quality and reliability of manufactured products.
Leading the development and implementation of corrective action and preventive measures to achieve quality targets.
Addressing trends with internal and external non-conformance.
Managing multiple teams, team leaders, quality specialists and inspectors to assure that quality standards are met.
Reviewing reports and confers with quality assurance, production, management, and engineering personnel to solve quality issues.

Skill Descriptors
Planning: Tactical, Strategic: Knowledge of effective planning techniques and ability to contribute to operational (short term), tactical (1-2 years) and strategic (3-5 years) planning in support of the overall business plan.
Contributes to short-term operational plans.
Anticipates and adapts to plan changes.
Monitors progress of work against plan as required to meet objectives.
Reports variances and makes agreed-upon corrections.
Under guidance, develops tactical plan for own direct responsibility.

Quality Management: Knowledge of quality management methods, tools, and techniques and ability to create and support an environment that meets the quality goals of the organization.
Utilizes quality indicators e.g. DPU, FPY and RTY which are relevant to own unit or function.
Adheres to organizational quality management processes and practices.
Applies key aspects of continuous improvement processes and evaluates impact on quality.
Uses quality evaluation tools and techniques such as 7 QC tools and 6 Sigma.
Works with quality assurance methods, tools and techniques.

Collaborating: Knowledge of collaborative techniques; ability to work with a variety of individuals and groups in a constructive and collaborative manner.
Demonstrates experience participating in productive collaborative processes.
Under guidance, initiates collaborative meetings with Assembly, Manufacturing engineering, Engineering and logistics etc .

Assists in communicating shared goals with diverse groups and parties, promote collaboration across generations, functions, regions, and levels, solve business problems and meet business goals through collaborative processes.

Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Identifies and documents specific problems and resolution alternatives.
Examines a specific problem and understands the perspective of each involved stakeholder.
Develops alternative techniques for assessing accuracy and relevance of information.
Helps to analyze risks and benefits of alternative approaches and obtain decision on resolution.
Uses fact-finding techniques and diagnostic tools to identify problems.

Quality Risk Management: Knowledge of processes, tools, and techniques for Quality Risk Management; ability to implement the quality assurance process of assessment, control, communication, and
review of risks to the quality of products.
Documents the key steps of a unit-specific risk management process and associated procedures.
Explains and analyzes quality indicators and metrics relevant to own unit or function.
Highlights Quality Risk Management issues throughout the product life cycle.
Participates in a crisis management team to address quality issues.
Understands overall business objectives to effectively mitigate risks associated with quality.

Lean Manufacturing: Knowledge of the philosophy, principles and implementation approaches of lean manufacturing; ability to integrate and implement lean manufacturing philosophy into existing production and management processes.
Cites examples of benefits and risks associated with implementing lean principles.
Describes basic tools for observing existing processes and identifying waste.
Cites industry or company examples of successful and unsuccessful lean implementations.
Identifies key lean principles and highlights of the lean manufacturing process.

Root Cause Analysis (RCA): Knowledge of the concepts, principles and techniques of root cause analysis (RCA); ability to use a structured approach to identify the causes of undesirable consequences in a manufacturing environment and the changes needed to prevent recurrences.
Explains the rationale for finding and resolving the real cause of a problem rather than simply continuing to deal with the symptoms.
Describes the basic steps in an approach to root cause analysis (RCA).
Gives examples of problems that were resolved through root cause analysis.
Defines the terms Fixes that Fail structure and Addiction structure.

Top Candidates May have:

A Bachelor s degree in Engineering/Manufacturing with an excellent understanding of quality management practices or equivalent experience.
6 Sigma Green Belt Training

The Power of Everyone

At Caterpillar, we believe each person is unique and valued, and are committed to ensuring that our workplace is diverse and representative of the many customers we serve around the globe. Different perspectives help us achieve our best work and come together to form a high-performing Caterpillar team that makes positive changes in the communities where we live and work.

Learn about Caterpillar at www.caterpillar.com

Employee benefit details

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world.

Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides day one benefits along with the potential of a variable bonus.

Additional benefits include paid vacation days and paid holidays (prorated based upon hire date).

Final details

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Caterpillar offers many job opportunities which can be found through our employment website at www.Caterpillar.com/Careers .

Posting Dates:

Caterpillar is an Equal Opportunity Employer (EEO).

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