Associate Director - Sales - Home Loan/Loan Against Property (7-14 yrs)

Job Description:

We are seeking a highly experienced and results-oriented professional to join our team as Associate Director - LAP. The ideal candidate will have a strong background in sales and operations within the LAP or sub-prime LAP domain, managing ticket sizes ranging from - 10 lakh to - 70 lakh. This role involves overseeing the end-to-end sales and operations for our LAP business, driving growth, and ensuring seamless processes.

Key Responsibilities:

Sales Leadership:

- Drive sales for LAP products with a focus on ticket sizes between - 10 lakh and - 70 lakh.

- Develop and implement sales strategies to achieve business objectives and revenue targets.

- Build and nurture relationships with key stakeholders, including customers, partners, and financial institutions.

- Ensure a robust sales pipeline by identifying and tapping new opportunities in the market.

Operational Excellence:

- Oversee the entire LAP process, from lead generation to disbursement, ensuring smooth operations.

- Work closely with underwriting, credit, and operations teams to streamline processes and reduce turnaround time.

- Ensure adherence to regulatory guidelines and internal policies.

Team Management:

- Lead and mentor a team of sales and operations professionals, fostering a culture of performance and collaboration.

- Conduct regular training sessions to enhance team skills in LAP products and processes.

Market Analysis:

- Stay updated with market trends, competitive landscape, and customer needs to refine strategies.

- Provide insights to the leadership team on new product opportunities and market expansion plans.

Customer Experience:

- Ensure a superior customer experience by addressing queries promptly and resolving escalations efficiently.

- Drive customer retention through personalized solutions and excellent service.

Qualifications and Skills:

- MBA/PGDM or equivalent degree in Business, Finance, or related fields.

- 7+ years of experience in sales and operations, specifically in LAP or sub-prime LAP.

- Proven track record of handling high-value ticket sizes (- 10 lakh - 70 lakh).

- Strong knowledge of LAP processes, market trends, and regulatory frameworks.

- Excellent leadership, analytical, and communication skills.

Preferred Skills:

- Expertise in building and managing high-performing teams.

- Ability to work in a fast-paced environment and deliver results under pressure.

- Proficiency in data analysis tools and CRM platforms.