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44 Cashfree Holiday Planners Jobs

Senior Associate / Team Lead/ Assistant Manager

3-7 years

Bangalore / Bengaluru

1 vacancy

Senior Associate / Team Lead/ Assistant Manager

Cashfree Holiday Planners

posted 1mon ago

Job Role Insights

Job Description

 
  • Analyze transactions/accounts to avoid potential fraud
  • Handle escalations to satisfaction, conduct RCA, implement corrective and preventive measures
  • Investigate, support ticket analysis, to identify and implement process improvements
  • Aggregate data from multiple sources to provide a comprehensive assessment
  • Monitoring CTF for the accounts
  • Create reports, summaries, presentations and process documents to display results
  • Coordinating with Banks, Cyber cell, local Law Enforcement Agencies & other government bodies for Fraud and suspicious transactions/accounts
What You Will Need:
  • Overall 3-7 years of experience, with 2 years of relevant experience in liaising between the organization and local Law Enforcement Agencies, preferably from a fintech background
  • 1-2 years of team management experience (For TL / AM Level)
  • Process-oriented, proactive and results-driven individual
  • Willing to travel across India for any case representations as per the business requirements
  • Flexible working on weekends and rotational shifts as per the business requirements
  • Proficiency in Microsoft Excel, Basic SQL knowledge
  • Excellent command over English in both verbal and comprehension skills
  • Critical thinking skills with the ability to independently solve problems with data

Employment Type: Full Time, Permanent

Read full job description

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