9 Cash Operations Jobs in Jaipur

Job Title : CUSTOMER EXPERIENCE EXECUTIVE/CUSTOMER CARE EXECUTIVE

Business Unit : Retail Branch Banking

Location of role : Jaipur/Ajmer/Beawar,Bagru, Kekri,Malpura

Job Fn : Operations and customer service

Role & responsibilities

Job Purpose:

To provide best in class banking services to our customers.

• Providing prompt solution to customer queries/resolution of customer issues within prescribed TAT
• Migrating customer requests to various direct banking channels of our bank
• Educating customers for using Payment options of our bank
• Ensure satisfactory audit in Welcome desk area of the branch.
• Assisting the branch in meeting their sales target.

Preferred candidate profile

Key Skills-

• Banking Product Knowledge
• Planning and Organizing Skills
• Interpersonal Skills
• Sales and Influencing Skills
• Communication
• Knowledge of Competition

Experience Required-

• Minimum experience in years 1 yr
• Exposure to banking preferable

Educational Qualifications- Graduation/Post Graduation

Interested candidates Apply- ruchi.sharma14@hdfcbank.com