Associate Engineer

Country:

India

Location:

RGA Tech Park, 2nd floor Block-2, Survey # 31/1, Chikkannhelli Village, Varthur Hobli, Bangalore East Taluk, Bangalore - 560035, India

Role : Associate Engineer

Location : Bangalore

Full/ Part-time: Full Time.

Build a career with confidence:

About the Role:

As associate Engineer you would be working on providing the customer support to customers across the world related to BMS/HVAC in domain.

Roles & Responsibilities:

• Support & provide service via calls, emails, and tickets

• Work on provided offline activities with accuracy and efficiency

• Document all offline activities

• Follow given SOP s and flag any unresolved issues, escalations to L2

• Ability to diagnose and analyze technical problems

• Analyse different systems and energy data to find potential for energy optimization.

• Work on projects that requires data mining, analysis & presentation

• Follows up and meets commitments to customer

• Flexibility towards shifts and week offs as per requirement

• Flexibility to support multiple projects/customer

• Gather insights and analyze through AI driven tools

• Ability to be flexible to meet SLA

• Ability to complete assigned deliverables within timelines

Benefits:

We are committed to offering competitive benefits programs for all our employees and enhancing our programs when necessary.

• Make yourself a priority with flexible schedules, parental leave.

• Drive forward your career through professional development opportunities.

• Achieve your personal goals with our Employee Assistance Programme.

This is The Carrier Way.

Join us and make a difference.

Apply Now!

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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