Build and maintain strong relationships with customers.Serve as a point of contact for customers and manage customer accounts.Respond to customer inquiries and provide support and assistance as needed.Collaborate with other departments to resolve customer issues and ensure customer satisfaction.Provide required information to customers.Prepare reports on customer account activity and performance.Adhere to all customer service standards and protocols.Excellent communication and interpersonal skills.Ability to build and maintain strong relationships with customers.Strong problem-solving and analytical skills.