Operations Manager

KEY RESPONSIBILITIES •

Developing and implementing standardized processes for administration. • Conducting inventory management of all branches and monitoring unit inventory utilization. • Monitoring allocation of rooms/beds and their utilization. • Coordinating with HR Department on manpower requirements, utilization, welfare, training and discipline. • Developing and implementing policy and process manuals for administrative procedures. • Developing proposals for various donors. • Overseeing deployment of biomedical engineering equipments. • Creating a strong and empowered team at the hospitals to manage patient care. • Coordinating with the quality consultants in developing and documenting quality management systems in the form of manuals, system procedures, departmental procedures and work instructions. • Overseeing the day-to-day operations of Security, Housekeeping, F&B, Patient care, billing and Front Office discharge • Ensuring hospitals operate efficiently and provide adequate medical care to patients. • Ensuring adequate and responsive fire-fighting and security arrangements. • Maintaining all fixed and movable assets, their proper accounting and utilization.

KEY PERFORMANCE INDICATORS • Ensuring patient satisfaction levels. • Overseeing bed occupancy and effective utilization. • Enhancing operational efficiency. • Ensuring compliance to quality systems. • Ensuring adherence to Standards Operating Procedures.

Please share your CV at anubhuti.vishwakarma@carehospitals.com