Master Data Associate

Role & responsibilities

• Database Administration is responsible for operational support, managing system health, resource management and enforcing technology standards for physical databases on specific database technologies in the production environment.
• Subject matter expert for product master data; responsible for maintaining and enhancing National Brand product master data and resolving business critical issues in a timely manner.
• Liaison for internal and external customers; managing projects; fielding questions, resolving issues and navigating through ambiguous situations relating to product master data and associated teams/processes.
• Establishes and maintains strong business relationships with internal and external customers.
• Demonstrates the ability to perform database troubleshooting of various types of issues, including performance, stability, and operational.
• Assists with the implementation, and enforcement of enterprise standards around database technologies.

Preferred candidate profile

• Bachelors Degree in related field, or equivalent work experience
• Strong MS Office skills especially Excel and Access
• Ability to master current and learn new computer systems
• 2+ years experience in related field preferred
• Hands on analytical tool skills preferred
• Excellent English comprehension and written skills
• Good English spoken skills
• Excellent customer service skills preferred
• Strong ability to manage and prioritize multiple projects preferred

What is expected of you and others at this level

• Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments
• In-depth knowledge in technical or specialty area
• Works on basic and routine assignments by selected correct processes from prescribed rules or guideline
• Works independently within established procedures; may receive general guidance on new assignments
• Excellent communication and organization skills required.
• Leverage expertise and a mindset of LSS to seek out and develop process improvement opportunities
• Learn the pricing process and become backups for the Specialist role
• Provide input and updates to standard operating procedures as needed