Executive - Inside Sales - IT

- Prospect identification through cold calling/ email marketing; Inbound and Outbound Sales to US, Canada, UK or Australian Clients

- Create sales pipeline and hand- off qualified opportunities to field sales

- Provide a professional competent phone and online interaction with global customers.

- Generate leads which should lead to meetings/ demos.

- Follow- up calls, email to prospects and take it to satisfactory closure

- Schedule appointments and meeting for management or field sales and marketing personnel.

- Communicate and articulate clearly with the customer (in both verbal and written English).

- Accurately document all customer interactions in the CRM.

- Possess ability to assess customer sentiment at all stages during the communication, to take the lead in understanding client needs, and to organize subsequent interactions, follow- ups with supervisor, field sales or management.

- Excellent verbal, written interpersonal communication skills.

- General cultural awareness of Global markets

- Must be well organized and be able to handle multiple tasks.

- Must be a team player and be able to work in a fast- paced environment

- Must be motivated towards constantly improving their sales and technical skills.