Accounts Receivable Cash Application Analyst

Job Description Job Purpose and Responsibilities IntercontinentalExchange has an opportunity for an Accounts Receivable Cash Application Analyst. The Accounts Receivable Analyst will have the following responsibilities: Review bank statements, apply daily payments to customer accounts; Investigate out of balance deposits to determine appropriate distribution of payments; Analyze payment exceptions and liaise with customers and management to increase auto-application of payments; Research unapplied and unidentified transactions to ensure proper application; Communicate via phone or email with the collections team members and/or customers regarding payments; Report and reconcile daily cash receipts to ensure payments are received and allocated appropriately; Promptly identify and escalate issues to management team as necessary; Maintain accurate and organized files of payments and cash reconciliations; Assist with other duties as assigned by management; and Incorporate feedback received from management to ensure performance and productivity expectations are being met. Knowledge and Experience The position of Accounts Receivable Analyst will have the following requirements: Associate or Bachelors degree in Accounting or business-related field. At least 2+ years of experience that is directly related to the duties and responsibilities specified. Oracle Revenue Management and Billing (ORMB) and High Radius Cash Application experience is a plus but not a requirement. The candidate must be detail-oriented and possess strong organizational skills. Candidate must be able to handle confidential and sensitive information in a professional manner. Strong customer service, interpersonal and communication skills are required. Must have the ability to analyze and solve problems, prioritize tasks and work independently. Ability to work in a fast-paced team environment and have the flexibility to handle high transaction volume. Proven experience adhering to daily, weekly and monthly transaction goals/targets is a must. Schedule This role offers work from home flexibility of one day per week.