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2 Capgemini Voice Process Jobs

Capgemini I Walk-In Drive - Voice Process- 29th March I Kolkata

0-5 years

Kolkata

50 vacancies

Capgemini I Walk-In Drive - Voice Process- 29th March I Kolkata

Capgemini

posted 4d ago

Job Description

We are Conducting Mega Drive for Voice Process for our Customer Service Team.


Location:

Capgemini "India" | KOLKATA
Unitech Infospace Complex, Tower A3
1st Floor, New Town, Rajarhat, Kolkata 700156.


Time: 9:30 am to 2:00 PM


Qualification: Should be graduate

Flexible for night shift with 24/7


Role Title:

Qualified Graduate - Fresher

1-3 Years Process Associate.

3-5 Years Senior Associate


Requirements:

  • Strong Communication & Customer Service Skills.
  • Good technical knowledge and troubleshooting skills, well versed with Excel and other MS Office tools
  • Must possess excellent written and oral communication, listening, and comprehension skills.
  • Stellar customer service skills and the ability to de-escalate customer frustration.
  • Superior problem-solving skills and the ability to work independently and objectively.
  • Dedication to the customer experience with the ability to build and maintain strong relationships.
  • Strong ability to manage multiple tasks and interactions while prioritizing requests and concerns.
  • Sound decision making.


Please carry your Govt. ID card and Updated resume.



Employment Type: Full Time, Permanent

Read full job description

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What Voice Process at Capgemini are saying

Voice Process salary at Capgemini

reported by 2 employees
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₹2.3 L/yr - ₹2.9 L/yr
11% more than the average Voice Process Salary in India
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What Capgemini employees are saying about work life

based on 42.9k employees
71%
88%
64%
84%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Capgemini Benefits

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Salary
Flexible working
Leave
Mobility
Pension
Submitted by Employees
Work From Home
Cafeteria
Soft Skill Training
Health Insurance
Job Training
Gymnasium +6 more
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