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263 Capgemini Engineering Jobs

Desktop Support Engineer - Windows Server (5-18 yrs)

5-18 years

Desktop Support Engineer - Windows Server (5-18 yrs)

Capgemini Engineering

posted 2d ago

Job Description

Profile : Desktop Support Engineer

Job Description :

- Handling all IT products like, Server, Lease line, Network, Firewall, PRI, etc.

- Providing support and maintenance through the ticketing tool

- IT Asset handling in entire and tracking with record for maintenance for Asset software

- Knowledge of SonicWall Firewall

- Configuring & troubleshooting Firewall, Router & switches, VPN through L2TP, PPTP, DHCP, NAT Policy, Bandwidth Management, Port management, Access rules, DNS

- Antivirus Monitoring and implementing Policy.

- Configuring, Maintaining and Troubleshooting Network Printers

- Responsible for maintaining the company strategy like designing, implementing and maintenance of Sever and software.

- Software installation, configuration, and troubleshooting for end users.

- Configuring and troubleshooting of Desktop/Laptops for L1, L2 and L3 levels and Managing backup and recovery.

- Configuring and troubleshooting of printer, scanner and LAN related issues reported by users.

- Ability to work and resolve hardware problems Desktop Support Engineer experience

- Able to install applications, troubleshoot the issues, taking backups of the data and upgrades to the system.

- Exposure in Windows server / Linux and Asterisk server

- Responsible for install, set up, maintain network and also configure the peripherals, cabling and equipment accordingly as per the requirement.

- Timely analyze whether any repairs or replacements is needed.

Job specifications :

- Proven work experience as a Desktop Support Engineer,

- Hands-on experience with Windows/Linux/Mac OS environments

- Working knowledge of office automation products and computer peripherals, like printers and scanners

- Knowledge of network security practices and anti-virus programs

- Addressing user tickets for issues regarding hardware, software, and networking

- Maintaining a log of job tickets and maintenance tasks.

- Ready to work in rotational shifts

- Willing to work at night shift


Functional Areas: Other

Read full job description

Capgemini Engineering Interview Questions & Tips

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Top Capgemini Engineering Desktop Support Engineer Interview Questions

Q1. Remove All Occurrences of a Character from a String Given a string str and a character 'X', write a function to remove all occurrences of ' ... read more
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What people at Capgemini Engineering are saying

4.0
 Rating based on 1 Desktop Support Engineer review

Likes

Work culture, management, company policies. was good.

  • Salary - Good
  • +3 more
Dislikes

Lack of training, Job is not security.

Read 1 Desktop Support Engineer review

Desktop Support Engineer salary at Capgemini Engineering

reported by 8 employees
₹1.6 L/yr - ₹3.6 L/yr
9% less than the average Desktop Support Engineer Salary in India
View more details

What Capgemini Engineering employees are saying about work life

based on 2.2k employees
80%
88%
72%
80%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Capgemini Engineering Benefits

Cafeteria
Work From Home
Health Insurance
Gymnasium
Soft Skill Training
Job Training +6 more
View more benefits

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