Business Analyst - Trade Surveillance

Role Description

Strategy

This role provides business analysis for Global Banking Operations. It requires detailed analysis, review and documentation of all or part of a business in terms of business functions and processes in order to document the business requirements which are to be delivered by the technology team. The BA will manage the requirement development process for a transformation project through elicitation, analysis, specification and verification of multiple levels of requirements (business, stakeholder, solution). The BA will be part of a larger pool of offshore and onshore business analysis teams.

Strategy

• Writing EPICs and User Stories capturing requirements (business, user and solution) and establishing traceability to the business vision
• Managing the requirements from initiation to closure by working closely with business stakeholders and technology delivery teams
• Ensuring requirements are specified in a manner suitable for the intended audience and are understandable and unambiguous

Business

• Support Product Owners in all PO deliverables
• Provide UAT support for releases
• Create business value through the solution proposed and implemented
• Proactively suggest process and system improvements which create sustainable business value
• Ensure defect free requirements through use of comprehensive and rigorous requirement elicitation techniques
• Adhere to change management standards and procedures

Processes:

• Obtaining stakeholder buy-in and signoff on requirements
• Meeting stakeholder need and project budget/time constraints
• Playing a critical communications role by interacting with the user (business domain) and with the technology teams
• Stakeholder identification, analysis and management
• Lead discussion with the project team to clearly identify results needed to achieve business goals and needs

People and Talent

• Effectively manages relevant business stakeholders across the end-to-end Client Lifecycle, including Relationship Managers, Client Managers, Product Teams, IMO, CET, CLM Ops, FM Ops
• Regional Change Delivery teams
• IT Delivery Teams
• Project Managers
• Policy Implementation and Regulatory Implementation
• Regional and Local Change Champions

Must Have:

• Hand-on experience working on JIRA/ADO
• Hands-on individual contributor with an eye for detail and a proactive, self-managed working style
• Ability to take initiative, identify opportunities and work with minimal management oversight to drive the best outcome possible
• Excellent written, communication and presentation skills; able to effectively engage, influence and manage senior business stakeholders

Knowledge / Skills / Experience Required:

• 5 to 8 years of hands-on experience in requirement gathering, writing user story and stakeholder management
• Experience of working in a collaborative, global team
• Should have knowledge of Investment banking operations
• Strong experience in Client lifecycle
• Strong communication and interpersonal skills
• Business analysis certification (preferred)
• Agile experience (preferred)
• End to end client life cycle management experience (preferred)
• CDD/KYC knowledge (preferred)

Attributes:

• Ability to take initiative, identify opportunities and work with minimal management oversight
• Excellent communication skills oral, written and presentation
• Senior business-facing change management and implementation expertise
• Knowledge of CIB and CB business segments, client types and product offerings
• Subject matter expertise in CLM processes and systems

Risk Management

• Monitor all major risk issues and concentrations. Where appropriate, direct remedial action and/or ensure adequate reporting to Risk Committee

Governance

• Promote an environment where compliance with internal control functions and the external regulatory framework is a central priority of the business

Regulatory & Business Conduct

• Display exemplary conduct and live by the Groups Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.