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Engaged Employer

Calpion Software Technologies

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3.4

based on 183 Reviews

58 Calpion Software Technologies Jobs

Salesforce QA

Calpion Software Technologies Private Ltd

3.4

based on 183 Reviews

3-5 years

Bangalore / Bengaluru

1 vacancy

Salesforce QA

Calpion Software Technologies

posted 1mon ago

Job Role Insights

Flexible timing

Key skills for the job

Manual Testing Salesforce Healthcare Medical Billing Customer Support Analytical Chemistry

+ 3 more

Job Description

We seek a skilled Salesforce QA Analyst with expertise in manual testing to join our dynamic team. As a Salesforce QA Analyst, you will be responsible for ensuring the quality and reliability of our Salesforce implementations, with a focus on Service Cloud, Sales Cloud, and Communities.

Key Responsibilities:

Perform manual testing of Salesforce applications, including Service Cloud, Sales Cloud, and Communities.
Create and execute test plans, cases, and scripts to verify system functionality and performance.
Identify and document defects, issues, and risks clearly and concisely.
Collaborate with developers, business analysts, and stakeholders to understand requirements and ensure test cases align with business needs.
Participate in designing and reviewing user stories, functional specifications, and technical documentation.
Conduct regression testing to ensure new features and enhancements do not impact existing functionality.
Develop and maintain a strong understanding of Salesforce applications and related technologies.
Stay up-to-date with industry best practices and emerging trends in Salesforce testing.
Customer onboarding - Coordinating with new customers and getting their data loaded. (manually or using a data loader)
Customer support tracking and responses - Responding and tracking all issues reported by existing customers
Creating reports which help with the billing/invoicing
Creating customer success reports
New team member onboarding and training.

Mandatory Skills:

Minimum three years of experience as a Salesforce QA
Proven experience in Manual testing
Excellent analytical and problem-solving skills.
Effective communication and collaboration skills.

Desired skills:

Healthcare domain is an added advantage.

Talk about our culture and values

At Calpion, were not just a company were a dynamic culture fueled by six core values: Agile, Collaborative, Innovative, Fun, Inclusive, and Passionate. These values drive our every move:

Agile: We thrive on change, adapting swiftly to new challenges.
Collaborative: Together, we achieve greatness through teamwork and diverse perspectives.
Innovative: We push boundaries, constantly exploring new ideas and solutions.
Fun: Laughter and camaraderie make our workplace a joyous one.
Inclusive: Diversity is our strength, ensuring every voice is heard and valued.
Passionate: We approach every task with dedication and enthusiasm.