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2 C3 AI Jobs
Forward Deployed Engineer
C3 AI
posted 6mon ago
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Job Description
- C3 AI is seeking a highly qualified Forward Deployed Engineers to join the C3 AI Services team in Bangalore, India
- The Forward Deployed Engineer is a C3 AI product expert skilled in providing exemplary product support for C3 AI products
- This professional will engage with C3 AI customers to 1) accurately assess the cause of the customer inquiry, 2) set customer expectations regarding C3 AI s approach to address customer concerns, and 3) identify and implement the required application or C3 AI Platform changes to successfully resolve each customer s product or service-related issue
- The professional should have application development experience and strong mentoring expertise
- The candidate must demonstrate an interest in advancing their career in application development, machine learning, data integration, and consulting
Responsibilities:
- Become an expert in the C3 AI platform, C3 AI Tools, and C3 AI applications to enable and assist C3 AI customers to build their own applications.
- Perform debugging, troubleshooting, modifications and unit testing of applications and solutions.
- Assess and prioritize customer product change requests and validate in advance of customer upgrades.
- The Forward Deployed Engineer must be able to research problems thoroughly and clearly characterize customer and partner reported issues.
- Contribute to the evolution of the C3 AI customer support organization with industry best practices and tools to support improving customer support experiences.
- Demonstrate a consistently high level of professionalism and courteousness in all customer, partner and internal interactions.
- Work professionally with Products, Engineering and Customer Services teams to implement, validate and, where necessary, document solutions.
- Assist in planning and validation of C3 AI product releases.
Qualifications:
- bachelors degree required; advanced degree preferred.
- 2+ years of experience (6+ for a Senior Forward Deployed Engineer) in software application development.
- Software product support experience.
- JavaScript expertise.
- Proficient with test automation tools.
- Proven experience in cross-organizational collaboration.
- Proven ability to work effectively in a dynamic, fast-paced environment.
Preferred Qualifications:
- Consulting expertise preferred
Employment Type: Full Time, Permanent
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What people at C3 AI are saying
Engineer salary at C3 AI
reported by
1
employee
with 20
years exp.
₹2.2
L/yr - ₹2.9
L/yr
55%
less
than the average Engineer Salary in India
View more details
C3 AI Benefits
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