Assistant Manager - Manual/Automation Testing (4-5 yrs)

Job Title : Assistant QA Manager.

About the Role :

We are seeking a dedicated and experienced Assistant QA Manager to support our Engineering team.

The ideal candidate will have a strong background in software quality assurance, with proven experience in assisting with QA team management and driving automation initiatives.

The Assistant QA Manager will help lead a team of 4-5 QA engineers and ensure the highest quality standards for our SaaS products.

Key Responsibilities :

- Support the QA Manager in leading, mentoring, and managing a team of 4-5 QA engineers.

- Assist in defining and implementing robust QA processes, test strategies, and automation frameworks.

- Collaborate with engineering, product management, and customer support teams to ensure seamless product delivery and high-quality releases.

- Assist in overseeing the creation and execution of comprehensive test plans, test cases, and test scripts.

- Contribute to test automation efforts to improve test coverage and efficiency.

- Monitor and track quality assurance metrics, such as defect densities and open defect counts.

- Provide regular feedback and career development guidance to team members.

- Participate in sprint planning, daily stand-ups, and retrospectives in an Agile environment.

- Identify and help mitigate risks related to software quality, ensuring best practices are followed across the engineering team.

Required Skills & Qualifications :

- Bachelor's degree in Computer Science, Engineering, or a related field.

- 4+ years of experience in software quality assurance, including 1+ years in a leadership or assistant managerial role.

- Experience working with SaaS products, understanding the unique challenges and requirements of SaaS environments.

- Strong knowledge of manual and automated testing methodologies.

- Proficiency in automation tools (e., Selenium, Cypress, Appium) and scripting languages (Python, Java, JavaScript, or Ruby).

- Experience with CI/CD tools (e., Jenkins, GitLab CI, CircleCI) and cloud environments (AWS, Azure, GCP).

- Familiarity with test management tools (e., TestRail, Zephyr) and bug tracking systems (e., Jira, Bugzilla).

- Solid understanding of Agile/Scrum methodologies.

- Strong problem-solving, analytical, and decision-making skills.

- Excellent communication skills, with the ability to convey technical issues effectively.