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Territory Service Manager

2-7 years

₹ 8.3 - 20L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Pune, Bangalore / Bengaluru, Delhi/Ncr

15 vacancies

Territory Service Manager

Maruti Suzuki

posted 2d ago

Job Description

If you have travelled in India, taken a route to anywhere around this great nation, chances are youve driven with us. For over four decades now, Maruti Suzuki cars have been going places. A Joint Venture Agreement with Suzuki Motor Corporation of Japan in 1982 laid the foundations of Maruti Suzuki that we all see today. Today, Maruti Suzuki alone makes more than 2 million Maruti Suzuki family cars every year. We drive up head and shoulders above every major global auto company. We have built our story with a belief in small cars for a big future. The Maruti Suzuki journey has been nothing less than spectacular.


We are looking for Territory Service Manager, for a full-time role in MSIL, who have the passion to change the landscape of the Automobile industry,


Here are the roles that will be offered to the selected candidate:


1. Business Growth Aspects

Supporting workshops in improvements of business parameters like Periodic Maintenance, Load growth etc.

Assisting dealerships in reducing inefficiencies like TAT and increasing service/sales ratio.

Analysis of workshop data and trend monitoring for customer retention and implementing new service strategies in the territory.


2. Technical Aspects

Handling critical customer complaints and technical issues of the territory

Managing technical campaigns and recalls

Escalation of product feedback at Head office

Improving customer experience by implementation of SAS in workshops

Assisting dealerships in reducing system and process related inefficiencies




Employment Type: Full Time, Permanent

Read full job description

Maruti Suzuki Interview Questions & Tips

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What people at Maruti Suzuki are saying

2.7
 Rating based on 64 Territory Service Manager reviews

Likes

Lots of learning. Exposure to a vast market.

  • Salary - Good
  • +2 more
Dislikes

Work life balance is not good. The culture is even worse

Read 64 Territory Service Manager reviews

Territory Service Manager salary at Maruti Suzuki

reported by 356 employees with 2-11 years exp.
Lock Unlock
₹7.2 L/yr - ₹30.6 L/yr
59% more than the average Territory Service Manager Salary in India
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