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3.6

based on 491 Reviews

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1 Razorpay Business Operations Associate Job

Associate - Business Operations

3-5 years

₹ 3.65 - 3.5L/yr (AmbitionBox estimate)

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This is an estimate of the average salary range for this position. It has not been reviewed by the company, and the actual salary may differ.

Bangalore / Bengaluru

1 vacancy

Associate - Business Operations

Razorpay

posted 4mon ago

Job Role Insights

Flexible timing

Job Description

About Razorpay POS:
Razorpay POS, Razorpay s comprehensive suite of point-of-sale led payment solutions, enables businesses to accept various modes of payment across all customer touchpoints. Be it across the counter, on delivery, or via kiosks and vending machines, Razorpay POS devices offer a smooth payment experience with fast processing and high transaction success rates. Merchants are also able to offer consumers convenient payment options like EMI right on the POS device. Access to real-time transaction data and analytics via the merchant portal enables businesses to drive data-led decisions.
With over 500,000+ user touchpoints across India the UAE, Razorpay POS is at the forefront of transforming payment experiences.
Formerly known as Ezetap, Razorpay POS emerged after Ezetap s acquisition by Razorpay in August 2022. As a full-stack financial services organization founded in 2014 by Shashank Kumar and Harshil Mathur, Razorpay is dedicated to innovative payment and business banking solutions, promising a transformative journey for businesses.
Role Overview:
Razorpay is seeking an experienced Associate Business Operations professional with a strong background in merchant onboarding within the fintech industry. The ideal candidate will have 3 to 5 years of relevant experience and possess excellent problem-solving, critical thinking, and analytical skills. Proficiency in Excel and effective communication skills are essential for this role.
Key Responsibilities:
  • Oversee the end-to-end merchant onboarding process, ensuring a smooth and efficient experience for all new merchants.
  • Identify and resolve issues related to merchant onboarding, employing strong problem-solving skills to address challenges quickly and effectively.
  • Utilize critical thinking and analytical skills to evaluate and improve onboarding processes, enhancing overall efficiency and effectiveness.
  • Manage and analyze large data sets using Excel, providing actionable insights and recommendations to improve business operations.
  • Collaborate with internal teams, including sales, product, and customer support, to ensure a seamless onboarding experience for merchants.
  • Communicate effectively with merchants and internal stakeholders, providing clear and concise updates on onboarding status and any issues that arise.
  • Monitor and report on key performance indicators (KPIs) related to merchant onboarding, identifying trends and areas for improvement.
Experience and skills we are looking for:
  • 3 Years - 5 Years of work experience in Operations or Related role.
  • Strong command on MS Excel and power point.
  • Exposure to the financial industry is an added advantage.
  • Good verbal Written communication skills.
Qualities that will make you successful in this role:
  • Good written and verbal communication skills.
  • Team Player with positive attitude and approach.
  • Accountability and flexibility.
  • Great attention to detail.
  • Innovation and automation.


Employment Type: Full Time, Permanent

Functional Areas: Other

Read full job description

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People are getting interviews at Razorpay through

(based on 95 Razorpay interviews)
Job Portal
Referral
Campus Placement
Company Website
Recruitment Consultant
Walkin
35%
24%
9%
9%
3%
1%
19% candidates got the interview through other sources.
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What Business Operations Associate at Razorpay are saying

5.0
 Rating based on 1 Business Operations Associate review

Likes

Work culture

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People should give rewards for their work

Read 1 review

Business Operations Associate salary at Razorpay

reported by 5 employees with 3-5 years exp.
₹3 L/yr - ₹4 L/yr
36% less than the average Business Operations Associate Salary in India
View more details

What Razorpay employees are saying about work life

based on 491 employees
77%
84%
66%
100%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Razorpay Benefits

Submitted by Company
Family Assurance
Health Insurance
Job Training
Soft Skill Training
Submitted by Employees
Free Food
Health Insurance
Work From Home
Cafeteria
Team Outings
Job Training +6 more
View more benefits

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Razorpay Bangalore / Bengaluru Office Location

View all
Bengaluru Office
Headquarter
1st Floor, SJR Cyber, 22 Laskar Hosur Road, Adugodi Bengaluru
560030

Associate - Business Operations

3-5 Yrs

Bangalore / Bengaluru

4mon ago·via naukri.com

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