Back Office ( Visa Executive )

1. Visa consulting
2. Visa application processing
3. Embassy liaison
4. Visa regulations knowledge
5. Documentation management
6. Customer support.

Responsibilities:

Visa Consulting:
Provide comprehensive visa counseling to clients, addressing their queries and concerns.
Assist clients in selecting the appropriate visa category and preparing the necessary documentation.
Keep up-to-date with visa regulations and policy changes.
Visa Application Processing:
Accurately complete and submit visa applications to the relevant embassies or consulates.
Ensure all documents are properly organized and meet the specific requirements of each visa category.
Track the progress of visa applications and communicate updates to clients.
Embassy Liaison:
Maintain regular communication with embassy officials to resolve any issues or expedite the visa process.
Attend to visa-related queries and requests from embassies or consulates.
Visa Regulations Knowledge:
Stay informed about the latest visa regulations, guidelines, and processing times for different countries.
Advise clients on visa fees, processing times, and potential challenges.
Documentation Management:
Maintain accurate and organized records of all visa applications, documents, and correspondence.
Ensure compliance with data privacy and security regulations.
Customer Support:
Provide timely and effective customer support, addressing client inquiries and concerns.
Offer assistance with visa-related issues, such as document retrieval, tracking, and post-visa services.

Strong communication skills (both written and verbal)

Client coordination and relationship, documentation management and data organization, Good understanding of visa regulations, Attention to detail and organizational skills to manage multiple applications efficiently