Manager, Business Operations

The Manager within Business Operations, based in Hyderabad, India, will play a critical role in driving the success and delivery of the GBDS vision and operating model. Working directly with the GBDS Senior Manager Business Operations team member based in Hyderabad, and will report to the Senior Director of Business Operations, the successful candidate will collaborate with Business Operations and key stakeholders by various reporting and data needs used to developing strategic solutions, driving initiatives, and supporting GBDS Portfolio and Operation needs.

Key Responsibilities

Support the team that will develop executive-level summaries and materials for reporting, providing key read-outs to the Business Operations team and potentially GBDS leadership. Responsible for delivering resource reporting and data analysis snapshots of financials, resources, and time tracking; maintaining and evolving our portfolio reporting book of work needs; and portfolio tracking of deliverables. An understanding of contracting, resourcing allocations, and invoicing process is preferred. Manage financial report outputs, including consolidating information from several sources to a single source. Responsible for running and confirming quality of snapshots and reports of Good Clinical Practices (GCP) compliance data. Manage GBDS SharePoint permissions and administrative tasks. These tasks include daily management of access requests, creation of GBDS project sites per new requests, managing event-based requests, overseeing staffing list updates, and general administrative responsibilities. Process GBDS contracts and invoices end to end using SAP, Ariba, and Icertis. Connect with requestors and approvers and be the liaison between GBDS and procurement. Proactively identify opportunities within the process to drive efficiency and to mitigate and escalate risks. Manage status reports tracking in support of initiative governance, connecting with initiative leads and creating report summaries. Proactively highlight risks and identify opportunities to mitigate. Highlight and escalate risks and ensuring transparency of key milestones. Escalate risks and issues internally to the GBDS Operations team, ensuring timely and appropriate actions are taken to mitigate potential impacts. Build a transparent and close relationship with the GBDS US Business Operations team to ensure smooth execution of reports aligned to priorities and team activities and processes. Maintain high quality and timely deliverables, propose efficient processes and potentially new tools that will drive our future state reporting. Proactively manage issues, but also find opportunities to develop new reports or views that will efficiently enable timely and proactive resolutions to user issues, escalating to the GBDS US Business Operations team as needed.

Qualifications Experience