Reservation Executive

Role & responsibilities

We are looking for a dynamic Reservation Executive to join our team. The ideal candidate will be responsible for handling client inquiries, managing bookings, and ensuring seamless coordination for an exceptional customer experience.

✅ Handle incoming calls and inquiries related to reservations
✅ Communicate effectively with clients regarding booking details, availability, and policies
✅ Book dates as per client requests and update reservation systems
✅ Coordinate with internal teams to ensure a smooth booking process
✅ Maintain accurate records of reservations and client interactions
✅ Provide excellent customer service and address any client concerns promptly
✅ Assist in resolving booking-related issues efficiently

Preferred candidate profile

✔ Excellent communication and interpersonal skills
✔ Strong customer service orientation
✔ Ability to multitask and work in a fast-paced environment
✔ Basic knowledge of booking/reservation systems (preferred)
✔ Proficiency in MS Office (Excel, Word, Email handling)
✔ Problem-solving and coordination skills
✔ Prior experience in hospitality, travel, or related industries is a plus