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Manager - Volunteer Management
Bright Future
posted 3d ago
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Fixed timing
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Job Description
Description
- The Manager is responsible for assessing volunteerism opportunities and designing a comprehensive approach to attracting, engaging, evaluating, and recognizing the volunteer group. Manage the lifecycle of volunteers to inspire a meaningful service connection to Bright Futures mission.
Responsibilities
- Maintain and grow volunteer base through outreach to individuals, community-based organizations and groups, colleges/universities, and corporations as needed.
- Create and publish volunteer requirement posts in all the available media to get the best volunteers and have a sufficient pool of volunteers by coordinating with sustainability team members
- Develop and implement a recruitment strategy to achieve goals with a clear plan for recruiting and engaging a diverse base of volunteers
- Develop, document and coordinate all volunteer-specific trainings, policies, guidelines, toolkits, and materials required for volunteers
- Ensures volunteers receive regular feedback from the program supervisor or manager. Assists in appropriate conflict resolution and guidance, as needed.
- Develop and maintain processes to source people and review applications, check references, and interview potential individual volunteers
- Assess the interests/skills of volunteers and match them with appropriate activities
- Manage a comprehensive orientation process for new volunteers that includes: information about volunteering, criteria for involvement
- Update manual and website as necessary
- Work closely with all department managers to periodically identify volunteer needs; assist with the development of volunteer job descriptions and assess current volunteer skills, volunteer positions are sufficiently filled, and volunteers and interns enjoy a positive experience
- Create and manage all aspects of the volunteer database and personnel files
- Engage with existing volunteers weekly and provide feedback and additional guidance as needed
- Maintain ongoing communications with volunteers through email, newsletters and print materials
- Plan and execute volunteer engagement activities
- Develop and administer volunteer satisfaction survey; compile and report results to the management
- Manage the entire lifecycle of intern hiring by responding to individual and college requests. Assess the interests/skills of interns and match them with appropriate staff or projects
- Develop and manage a comprehensive orientation process for new interns and engage in ongoing feedback and complete evaluations as required
Qualifications:
- Any master s degree, Masters in Human Resource/Marketing or Social Sciences
Years of Experience
- 8 years of experience of work experience in an external / partner-facing role (e.g. marketing, sales, fundraising-CSR, Institutional, HNIs).
Required Knowledge
- Knowledge of the social structure and challenges faced by adolescents and youths (Specific to 13 to 25yrs) and how parents play a role in the same
- Understanding of the correlation between Education and livelihood and its challenges also able to design solutions to the same
- Willingness and commitment to work for the Bright Future cause in the communities
- Experience working in corporate relationships or managing volunteers will be an added advantage
Required Skills
- Strong listening, speaking and writing skills
- Able to manage in-person requests and phone/email contacts
- Proficiency with Microsoft Office Suite and basic knowledge of designing tools
- Enthusiasm and Patience
- Strong Planning, Executing and collaboration skills
- Database management
- Proficiency in using the Internet for marketing and sourcing
- Commitment to a team approach of working with staff members, volunteers and guests
Employment Type: Full Time, Permanent
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What people at Bright Future are saying
What Bright Future employees are saying about work life
based on 35 employees
Strict timing
Monday to Saturday
Within city
Day Shift
Bright Future Benefits
Soft Skill Training 
Job Training 
Team Outings 
Work From Home 
Free Transport 
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