Infrastructure Engineer

• You will be working with a team that manages IT infrastructure across multiple data centers. You will be responsible to build, deliver, maintain, and troubleshoot systems remotely.

Requirements:

• Experience: Several years of experience managing IT infrastructure and Windows Server environment. Solid knowledge of troubleshooting, networking, Virtualization. Hands-on with VMware, Hyper-V, SQL, Backups.

Skills, Knowledge, and Abilities:

• Advanced hardware & software troubleshooting skills.
• Maintains quality customer service skills, a strong work ethic, and is a team player with the ability to work well independently.
• Must possess above-average organizational skills, excellent communication skills, and can demonstrate problem-solving skills.
• Considered an out-of-the-box thinker and displays a willingness to learn.
• Able to deal with customers and fellow employees in a way that will promote the goals and objectives of the Company.

Essential Functions:

• Assists in planning, design, documentation, and implementation of various systems to include servers, network equipment, and software applications.
• Patching windows/Linux server infrastructure.
• Deploying software packages to multiple servers.
• Assist in auditing IT infrastructure.
• Create and maintain good technical documentation.
• Configuration of Virtual Servers and High Availability applications.
• Monitor system health across multiple sites.
• Troubleshoot issues and work on RCA within SLA.
• Work with vendors and clients for software/infrastructure maintenance or troubleshooting.
• Develop, maintain, and monitor procedures for infrastructure maintenance.
• Perform other duties as assigned.
• Maintains excellent communications with internal and external stakeholders on all tasks and projects.

Skills Needed:

• Strong hands-on experience with Windows Server.
• Solid knowledge and hands-on with VMware, Hyper-V.
• Ability to perform configuration of virtual servers at a scale.
• Exceptional troubleshooting skills.
• Understanding of High Availability and Business Continuity.
• Working knowledge of Networking (LAN/WAN/Firewalls/Routers)
• Significant understanding of various software vulnerabilities and remediation procedures.
• Solid knowledge and hands-on experience on windows server patching, OS installs/upgrades, Service Packs.
• Understanding or Functional knowledge on working with endpoint security applications such as Crowdstrike, Symantec.
• Experience with Log Analysis (debugging, finding the problems).
• PowerShell/Python/batch Scripting.
• Experience with Jira or a similar ticketing system.

Ideal Past Employer / Education / Certifications:

• 4+ Years experience in managing IT Infrastructure and windows server environments.
• Technical degree or equivalent experience
• Good to have certifications: VMware, MCITP, Cloud Certifications.

What's in it for you/Benefits for working for us:

• Competitive Salary
• Hybrid work culture
• Flexible work timings
• Family Group Medical Health Insurance
• Group Accidental Insurance
• Leave encashments (Gross, not just base salary)
• Regular Fun and Sports activities.
• Birthday/Anniversary Celebrations
• Other benefits like Gratuity, PF/VPF, maternity, etc.