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Branch Manager

7-12 years

₹ 8.7 - 10L/yr (AmbitionBox estimate)

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Chennai

1 vacancy

Branch Manager

HDB Financial Services

posted 1d ago

Job Role Insights

Fixed timing

Key skills for the job

Job Description

Job Role :

The key functions will be

  • Profitability Management - Maintaining & optimizing profitability for the branch
  • Target setting & management Monitoring branch targets in numbers & volumes
  • Portfolio quality management - through superior underwriting, working closely with collections
  • Cost management managing all branch operating costs including cost of acquisition, operations etc.
  • People management Motivating team, handling HR & administration function of the branch
  • Customer experience management - Ensuring superior customer experience and handling customer service in terms of collections, pre closures & service issues

Key Responsibilities :

Business

  • Achieve contributed value targets set for the branch
  • Ensure sales volumes for multiple products, sourcing quality & underwriting diligence to meet sales targets while controlling delinquencies and frauds
  • Provide superior customer experience
  • Manage TATs on credit & processing
  • Minimize pre & post disbursal discrepancies

Monitoring Performance

  • Monitoring Branch performance in terms of key drivers i.e.
  • Contributed Value.Volumes / Profitability / Expenses / Losses
  • Employee Retention
  • Employee Productivity
  • Customer experience
  • Monitor individual performance of each employee, continuously work to maximize productivity

People Management

  • Motivate and develop branch team
  • Drive branch team to excel.
  • Manage and mentor the team and keep attrition of branch staff low
  • Conduct regular meeting with branch staff
  • Provide open and honest feedback and ask for feedback.

Mandatory Skills :

  • 7-8 Years experience, with at least 4 years in Retail Assets
  • Ability to plan & execute
  • Strong inter-personal skills and leadership ability,
  • Ability to create professional work culture that encourages enthusiasm and team spirit
  • Understanding of credit risks & operational risks.
  • Ability to manage and implement change by taking complete ownership

Forward your updated resume - murugasurya.p@hdbfs.com / WhatsApp - 7353823408



Regards,

Surya

HR - Team

HDB Financial Services


Employment Type: Full Time, Permanent

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HDB Financial Services Interview Questions & Tips

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What Branch Manager at HDB Financial Services are saying

4.0
 Rating based on 325 Branch Manager reviews

Likes

HDB financial services Ltd Good policy and business and collection

  • Salary - Good
  • +1 more
Dislikes

HDB Financial Services Limited senior person the stop discipline skill but not working

Read 325 Branch Manager reviews

Branch Manager salary at HDB Financial Services

reported by 307 employees with 6-18 years exp.
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₹4.4 L/yr - ₹13.2 L/yr
At par with the average Branch Manager Salary in India
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What HDB Financial Services employees are saying about work life

based on 20.4k employees
52%
60%
51%
99%
Strict timing
Monday to Saturday
Within city
Day Shift
View more insights

HDB Financial Services Benefits

Job Training
Health Insurance
Soft Skill Training
Work From Home
Team Outings
Cafeteria +6 more
View more benefits

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