Branch Incharge

Reliance Mutual Fund Pvt Ltd is looking for Branch Incharge to join our dynamic team and embark on a rewarding career journey Operational Oversight: Manage and supervise all branch operations, including sales, customer service, administration, and compliance with company policies and procedures.

Team Leadership: Provide leadership, guidance, and support to branch staff, including training, performance management, and fostering a positive work environment.

Customer Service: Ensure exceptional customer service standards are maintained, handle escalated customer issues, and resolve complaints effectively.

Business Development: Drive business growth by implementing strategies to achieve sales targets, expand the customer base, and promote products or services.

Financial Management: Monitor and manage branch financial performance, budgets, expenses, and revenue generation, aiming to meet financial objectives.

Compliance and Risk Management: Ensure compliance with regulatory requirements, risk mitigation, and adherence to internal policies and procedures.

Reporting and Analysis: Prepare reports on branch performance, sales metrics, customer feedback, and operational efficiency, providing insights for improvement.

Relationship Building: Build and maintain relationships with key clients, stakeholders, and community networks to enhance the branchs reputation and market presence.

Branch Expansion and Planning: Identify opportunities for branch expansion, propose strategies for growth, and contribute to strategic planning for the branch's future development.

Bachelors degree in Business Administration, Management, or related field.

Several years of experience in a managerial role, preferably in branch operations.

Strong leadership, communication, and interpersonal skills.