Chatbot Developer

Responsibilities:

Collaborate with business stakeholders to gather and understand requirements for chatbot projects.

Design, develop, and maintain chatbot solutions on the Kore.ai platform.

Create conversation flows, intents, entities, and dialogs to optimize chatbot interactions.

Implement natural language processing (NLP) and machine learning capabilities to enhance chatbot intelligence.

Integrate chatbots with external systems, APIs, and databases.

Test and debug chatbots to ensure optimal performance and user satisfaction.

Monitor chatbot performance and make improvements based on user feedback and analytics.

Stay up-to-date with industry trends and best practices in conversational AI.

Qualifications:

Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent work experience).

Proven experience of 3 5 years in chatbot development, with a focus on the Kore.ai platform.

Proficiency in JavaScript, Node.js, and other relevant programming languages.

Strong understanding of natural language processing (NLP) and machine learning concepts.

Experience with API integration and database connectivity.

Excellent problem-solving and debugging skills.

Strong communication and teamwork skills.

Ability to work in a fast-paced, collaborative environment.

Preferred Qualifications:

Kore.ai certification or training.

Experience with chatbot deployment and maintenance in production environments.

Knowledge of cloud platforms such as AWS, Azure, or Google Cloud.

Familiarity with chatbot analytics tools and reporting.

Experience in designing and implementing multilingual chatbots.