Brad Realty - Relationship Manager - Sales (2-6 yrs)

Roles & Responsibilities :

- Maintain systems to capture regular market information and changing residential customer preferences

- Handle residential customer enquirers via different channels (telephone, e-mail, agents, walk-ins etc.)

- Develop a rapport with customers and arrange for/personally take the customer on site visits

- Follow-up with customers to close bookings and collect timely payments

- Regularly interact with customers and respond to all customer queries and complaints; Escalate issues to the Manager - Sales (Residential), if required

- Prepare MIS for residential sales on a timely basis; periodically submit the same to the Manager - Sales (Residential)

- Periodical visit to the market to assess competitive products.

- To develop a network of channel partners.

- To carry out sales activities at corporate/apartment associations and participate in expos.