Branch Manager-Operations

Job description

We are seeking a dynamic and results-oriented Branch Manager to oversee the daily operations of our diagnostic center, ensuring exceptional patient service, clinical excellence, and financial profitability. You will lead a team of dedicated professionals in radiology and pathology, driving growth and optimizing efficiency while ensuring the highest standards of patient care.

Responsibilities: Operational Management:

• Oversee all aspects of branch operations, including patient flow, scheduling, equipment maintenance, and inventory management.
• Implement and monitor quality control and safety protocols, adhering to regulatory guidelines.
• Drive service excellence initiatives, ensuring patient satisfaction and retention.
• Manage budgets and financial performance, meeting revenue targets and cost objectives.
• Prepare and analyze operational reports, identifying areas for improvement and implementing corrective actions.
• Team Management:
• Lead and motivate a team of radiologists, pathologists, technicians, and other staff, fostering a collaborative and positive work environment.
• Conduct performance reviews, provide feedback, and implement training programs to develop team skills and capabilities.
• Ensure adherence to company policies and procedures, maintaining professional conduct and ethical standards.
• Clinical Integration:
• Facilitate effective communication and collaboration between radiology and pathology departments.
• Maintain awareness of new diagnostic technologies and advancements, implementing them to improve patient care.
• Ensure accurate and timely reporting of test results to physicians and patients.
• Build relationships with referring physicians and hospitals, expanding referral network and market share.
• Key Performance Indicators (KPIs):
• Meet and exceed branch revenue targets and service quality benchmarks.
• Minimize patient wait times and turnaround times for reports.
• Maintain high levels of customer satisfaction and staff morale.
• Achieve operational efficiency and cost-effectiveness.
• Contribute to the overall strategic goals of the company.

Qualifications:

• Bachelor's degree in Business Administration, Healthcare Administration, or related field, preferably with an MBA.
• Minimum 7-12 years of experience in healthcare management.
• Strong understanding of radiology and pathology operations, workflows, and equipment.
• Excellent communication, interpersonal, and organizational skills.
• Proven ability to build and motivate high-performing teams.
• Strong analytical and problem-solving skills.
• Commitment to providing exceptional patient care and service excellence.
• Fluency in English and local language (applicable to your location).

We offer a competitive salary and benefits package, along with the opportunity to make a real difference in the lives of patients and contribute to the growth of our organization. If you are a passionate and results-oriented leader with a strong commitment to healthcare excellence, we encourage you to apply.

Preferred candidate profile :

Only from Hospital/Diagnostics background

Excellent knowledge in Clinical Operations

7 -12 years of experience preffered

Interested applicants can share updated resume on madhu.n@vijayadiagnostic.in or WhatsApp :8374656204